Field Service Engineer

hace 2 días

León, España Agilent Technologies A tiempo completo

**About the role**:
Every day **Agilent Service Engineers help our customers**to solve issues that enable scientists to make discoveries that improve the quality of life. Through our work, we deliver insights and provide support that keeps labs running smoothly and more efficiently.

**Responsibilities**
- You will be responsible for supporting our customers with on-site installation, implementation, maintenance, and repair of company and multi-vendor system solutions in a **pharmaceutical environment.**Our diverse product lines include hardware, software, and compliance services.
- Install and optimize hardware, software, and network configurations at customer sites.
- Diagnose and resolve product performance issues efficiently.
- Perform routine maintenance, repairs, and calibrations to ensure equipment reliability.
- Advise customers on preventive maintenance and optimal configurations to maximize product performance and satisfaction.
- Proactively address potential equipment or software issues to prevent disruptions in customer operations.
- Collaborate with internal teams (Support, Sales, Marketing, R&D) to deliver integrated solutions and manage technical escalations.
- Deliver technical training, seminars, and workshops for field engineers or customers, and meet all credentialing

This full-time, permanent position covers **Leon region**and starts as soon as possible. You’ll work remotely, traveling short distances to customer sites within your area, **with a company car provided.**

**Qualifications**:
**Qualifications and skill requirements**:

- Bachelor’s or master’s Degree or equivalent. Analytical chemistry preferred.
- Post-graduate, certification, and/or license may be required.
- Typically, at least 2 years of experience with LC instruments, Agilent and other vendors like Waters, etc.
- Experience in **Pharma**environment is valued.

**What we offer**:

- Agilent offers core global benefits to all staff - but in addition to these, the business offers, Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, Holiday, and Company activities (these may vary from country to country)
- An opportunity for you to grow within a world-class company to develop your skills.
- An independent job among good colleagues, in a growth orientated conglomerate. You will become part of a caring and fast paced environment, built on integrity, information, and trust
- Be part of a company where we value quality in the solutions we deliver to our customers, with our employees and in relation to the processes we work with.
- A dedication to work/life balance.

**Additional Details**

This job has a full time weekly schedule.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

**Travel Required**:25% of the Time

**Shift**:Day

**Duration**:No End Date

**Job Function**:Services & Support

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