Scrum Master

Travelport is a place of opportunity. It’s our incredible team that makes our company great - our people drive our winning culture.

What’s Travelport?

Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are reinventing a simpler future for travel’s complex ecosystem.

What does a great Scrum Master do?

The Scrum Master is a servant leader who enables teams to self-organize, self-manage, and deliver via effective Lean-Agile practices. As a Scrum Master at Travelport, you will support multiple Scrum Teams and their Product Owners, by leading and coaching them in both Agile and Scrum values, helping them to continue to deliver Smartpoint cloud, an amazing technical product, to our customers

What’s Smartpoint Cloud?

Smartpoint Cloud is a web-based point of sale platform designed to be the best product in its class in the market. It offers a flexible, fast and intuitive way of shopping and booking travel content by our large network of travel agency customers. Built using the latest technologies available in the industry, Smartpoint Cloud will enable Travelport to be the partner of choice for those in our industry who are excited by new ideas and new ways of doing things.

**Responsibilities**:

- Facilitate Progress Toward Team Goals - Continuously challenge the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity.
- Continuous Improvement - Help the team improve and take responsibility for their actions. Teach problem-solving techniques and help the team become better problem-solvers for themselves.
- Team Self-Management/Cross-Functionality - Coach the team members in self-management and cross-functionality.
- Estimation - Guide the team in establishing normalized estimates and help the team understand how to estimate their work.
- Support the Product Owner - Help and coach the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.
- Help Build a High-Performance Team - Help the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalate to management if/when internal team processes have failed to resolve the issue.
- Participate in our Agile Community of Practice - Working with our Agile community of practice to guide, support and further enhance the understanding of agile within the company.

What we look for/who would prosper in this role?
- Certified Scrum Master (CSM) or SAFe Scrum Master (SSM) certification required.
- 3+ years experience in the Scrum Master role in a software development environment.
- Experience working with multiple Scrum Teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.)
- Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in Scrum (retrospective formats, handling bugs, tech debt, etc.)
- Knowledge of other approaches used in teams, such as XP, Kanban, etc.
- Knowledge and/or experience with widely successful Agile techniques: User Stories, BDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.

As we evolve and grow as a business, so will you.

You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what’s been done before, and be bold to win

These are just a few of our employee’s favourite benefits/perks

Competitive base salary, quarterly bonus, private medical insurance, pension plan, meal tickets, gym sub, very generous holiday allowance and more

Interested? We’d love for you to get in touch*

Ensure you keep an eye on your junk folder just in case our invitation finds its way there.