Senior Netsuite Application Analyst

**Who we are**:
Want to make an impact? Join our pack and come work (and play) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies.

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.
- This is a hybrid position that has the minimum expectation to work out of our Barcelona Office one day per week on Thursdays._

**Meet the team**:
**Who we're looking for**:
**Your Responsibilities**:

- Maintenance and daily management of NetSuite, including general system administration
- Build and support business intelligence dashboards with NetSuite data, saved searches in NetSuite, and other operational reports reliant on NetSuite data
- Maintain and update custom fields, forms, records, lists, scripts, and workflows to meet business needs; coordinate User Acceptance testing tasks
- Build, implement, and maintain proper system permissions access for all roles
- Serve as the sole point of contact for NetSuite support and all third party integrated app partners
- Collaborate and partner with internal teams to ensure the design and functionality of NetSuite is driving value and efficiency for the organization
- Review system upgrades to evaluate the impact on processes, configurations, and customizations
- Have a thorough understanding of business processes including Procure to Pay, Order to Cash, Fixed Assets, and Record to Report
- Maintain NetSuite SuiteFlow & Advanced Approvals
- Analyze complicated problems and requests and provide recommendations on how NetSuite can be used to address them
- Provide thought leadership to Finance team and internal product roadmaps, as well as flagging opportunities to increase our platforms’ usability, efficiency, and scalability
- Provide technical leadership and mentorship to less experienced team members, helping them grow in understanding, in their role and along their career path
- Cross-train and support other system needs across the team

**Your Qualifications**:

- Bachelor's degree or equivalent experience in a technical or business field preferred
- 3-5 years direct experience administering and optimizing NetSuite for a multi-national company, public company experience preferred
- Curious, creative, and dedicated technologist with well-honed project management, multitasking, prioritization, and communication skills
- Adept at balancing attention to detail with expeditious execution in a fast-paced environment
- Strong prioritization skills, able to re-prioritize as needed in response to evolving business needs
- Outstanding teammate with a customer
- and solution-focused demeanor

**Nice to Haves**:

- NetSuite certifications (e.g. NetSuite Administrator Certification or NetSuite ERP Consultant Certification)
- Experience with compliance and regulatory requirements (e.g. GDPR, CCPA, SOX, PCI)
- Experience with viewing NetSuite data through business intelligence tools (e.g. Mode)
- Familiarity with financial planning tools such as Hyperion and Pigment
- Experience operating in Google Workspace toolset (Gmail/Calendar/Drive) and the Atlassian Cloud Suite (Jira/Confluence)
- Experience working within Agile frameworks such as kanban and scrum
- Familiarity with SQL or Python programming languages

**Our Style**:

- We are committed to fostering inclusivity and diversity, both on our teams and through our solutions. We want people to feel comfortable bringing their whole selves to work, and to trust that they will be fully valued for who they are and what they can contribute.
- We embrace progressive IT practices as a cloud-focused Agile shop, and are always looking for a better way to solve, for our customers and ourselves
- We're serious about the quality of the services we provide and believe in measuring our performance and being intentional and data-driven about improvement
- And dogs in the office. Bring yours, too

**Benefits of Working at Rove