Noc Engineer Spain
hace 2 semanas
As a premier AWS partner, Automat-IT is dedicated to driving success for startups through our comprehensive expertise in AWS Cloud solutions. With a seasoned team of AWS Cloud experts, we have a proven track record of catalyzing double-digit growth for numerous startups. By leveraging our AWS know-how, we empower your DevOps, FinOps, and Delivery teams, enhancing security, reducing time to market, and optimizing cost-effectiveness with mínimal effort.
Our commitment to excellence is further solidified through a strategic collaboration agreement recently inked with AWS. This partnership aims to generate added value for our mutual customers in the tech and startup sectors.
At Automat-IT, we specialize in cloud migration and intricate DevOps projects, boasting over 200 AWS certifications within our global engineering team across three subsidiaries. Serving diverse tech-savvy customers, our capabilities extend from security implementations and on-prem migration to AWS Cloud to 24/7 NOC services.
We are looking for an **NOC engineer 24/7 to join our team in Spain.**
**Requirements**:
- At least 1 year of experience in a similar position such as NOC/Tech Support engineer or Junior DevOps
- Hands-on AWS cloud experience
- Confident Linux OS knowledge
- Network troubleshooting and configuration
- GIT and scripting skills with either Python or Bash
- Monitoring tools (Prometheus, Cloudwatch, etc.) and principles
- Upper-intermediate English language proficiency
- Great customer service and confident business communication skills
- Strong troubleshooting and problem-solving skills, drive to prevent incidents
- Be innovative, learn new tools and best practices
- IaaC: CloudFormation, Terraform knowledge - advantage
- CI/CD: Jenkins, ArgoCD - advantage
- Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage
Automat-IT is committed to fostering a workplace that promotes equal opportunities for all. We firmly believe that fostering a diverse workforce is crucial to our success. Our recruitment decisions are grounded in your experience and skills, recognizing the value you bring to our team.
**Responsibilities**:
- Respond to incidents according to playbooks
- 24/7 customer support (8 hours long shifts)
- Network, Infrastructure, Applications monitoring, and issues troubleshooting
- Metrics, Alerts, and Incidents analytics to finetune algorithms and thresholds
- Maintaining and documenting monitoring solutions
- Contribution to infrastructure automation and internal NOC tools development
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