German Tech Supporter
hace 7 días
We are now looking for German speaker to join our TECH Support team in BESTSELLER in our Malaga HUB
Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?
Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides service excellence to colleagues across the world.
**Your Personality**
As a person, you thrive in a dynamic and ever-changing environment where no two days are ever the same. You will communicate with many different users across cultures, so it is essential that you have excellent communication skills and are able to meet the users at their level of competence. In addition, you must be able to show understanding and empathy for the users’ situation and guide them through a solution, while setting clear expectations for the user in the process. You see challenges rather than problems and gain energy by talking to users and helping them solve their issues.
Let us help you grow
**The Department**
We are a department of around 60 employees, so we put a lot of energy into generating a great sense of team spirit alongside a high degree of ownership and dedication to providing service excellence to our customers. Therefore, it is important to us that you are a natural team player looking for the chance to contribute with your service minded, positive and proactive attitude.
We take pride in training our new colleagues intensively. We offer a thorough onboarding program to ensure, that both you and your colleagues are happy from day one. You start out with a buddy, who will assist you getting ready and prepared for your new role.
Joining us, you will experience a dynamic work environment with a positive and informal atmosphere.
**Your Responsibilities**
You will have a key position in providing TECH support our more than 2000 fashion stores in Europe. We are responsible for solving incidents and service requests to ensure that our colleagues can focus on their responsibilities.
- Ensure that all registration is done according to guidelines (ITIL)
- Drive user behavior to increase self-service
- Participate in the continued optimization of the global TECH Service Desk
- Act as users’ advocates in TECH and follow through on tickets.
**Your Qualifications**
- Experience with POS systems would be an advantage
- Basic grasp in troubleshooting hardware and software products
- Understanding network concepts
- Good analytical and problem-solving skills
- Outstanding interpersonal skills and great team player
- Strong communication skills
- Must be able to accommodate a flexible work schedule/some weekend
- Fluent in written and spoken English
- Fluent in written and spoken German.
- Affinity and flair for technical solutions
**Your Benefits**
- Private health insurance
- 25 vacation days + 10 National Holidays that are added to your vacation allowance
- €120 voucher to spend on clothes from our brands
- Opportunity to buy clothes from our brands every season at more than 50% discount
- Cantina service in the office. Bestseller pays 70% of the monthly price
- Regular social events and team building activities
- Possibility to work 2 days a week from home
**About BESTSELLER TECH
-
German & French Supporter
hace 5 días
Malaga, España BESTSELLER A tiempo completo**Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?** Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that...
-
Dutch Tech Supporter
hace 1 semana
Malaga, España BESTSELLER A tiempo completo**Descripción de la compañía**: Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in developing our global Retail Support department into a true service...
-
French Junior Supporter
hace 2 días
Malaga, España BESTSELLER A tiempo completo**Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?** Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that...
-
German Language Checker Remote in Spain
hace 2 semanas
Malaga, España Pole To Win International A tiempo completo**German QA Language Tester & Translator** **Anywhere in Spain, Home-Working, Fixed-Term Contract (initially)** **Weekdays: circa 09:00-17:00 BST** **Full Time, 40 hours per week.** **No weekend or evening work.** German QA Localisation testing involves performing French-language checks on a range of yet-to-be-released games for a variety of platforms...
-
Real Estate Agent
hace 7 días
Malaga, España tripinvest A tiempo completoIf you are passionate about the real estate market and want to be part of a dynamic and professional team, don't wait any longer, contact us! Have access to the best proprietary real estate technology available. We supply you with your own back office with reporting, client management, appointment management, lead generation tools, marketing tools, forms,...
-
German Speaking Business Development Representative
hace 2 semanas
Malaga, España Brightvision A tiempo completoWillst du dich bei der Reise zum Aufbau von Europas bester B2B-Agentur im Bereich IT & Tech mit anschließen? Wir wachsen in Rekordtempo und suchen ab sofort einen Business Development Representative! Du brauchst dafür dein eigenes Unternehmen zu haben, daher du als Freiberufler arbeiten und uns Rechnungen stellen wirst. Unsere Unternehmenskultur ist...
-
Account Manager
hace 7 días
Malaga, España Webhelp A tiempo completo**Location** - Málaga, Spain**Language** - German*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix + Webhelp** and work with energetic people who strive to enjoy every day. We are looking for a **German-speaking Account Manager (On-site) **to join one of our exciting projects. What we offer...
-
Sales Representative
hace 7 días
Malaga, España Webhelp A tiempo completo**Location** - Málaga, Spain**Language** - German*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for German-speaking Sales Representative (On-site) to join one of our exciting projects. What we offer...
-
Sales Development Representative Dach
hace 2 días
Malaga, España Aexus A tiempo completoShout out to the motivated professionals looking to jump-start their careers in the innovative tech/SaaS sales space. Are you looking to work with an international company that is going through real growth with plenty of career opportunities? Let me tell you about us! Aexus makes technology and software companies successful by assisting fast-growing...
-
Senior Backend Engineer
hace 2 días
Malaga, España Rindus A tiempo completo**About us**: Hey! Get ready to set sails and navigate the **rindus wave ️** We're **rindus,** a People company. We love IT professionals and our **passion** is to help and empower our crew to get the best out of themselves, unfold their full potential, and help them grow. Because** growth** is in our mindset, we're doing it since 2017, closely with our...