7pines Resort Ibiza

**What we are looking for**:
The Director of Sales (DOS) is in charge of oversee and manage sales, G&E and reservation to ensure maximum revenue. The DOS should work closely with the Global Team (Sales & Revenue), to develop strategies to maximise REVPAR and grow market share.

**The job of Director of Sales** **is executed satisfactorily when**:

- Maintain and promote a team work environment with effective and clear communication amongst co-workers.
- Maintain and promote clear communication with Global Team (Sales & Revenue).
- Ensure best client service is being made available through communication amongst the team and other departments, cross training within the department and appropriate office coverage.
- Works with Cluster Sales team to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Works with hotel management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS in Leisure and MICE segment - including cross exposure of the other 12.18. Hotel Collection.
- Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard.
- Ensure hotel meets or exceeds budgeted goals.
- Follow and track company cross-sell procedures.
- Utilize and expends company profile database to determine geographic areas for travel/MICE agent calls while maintaining top and existing travel/MICE agent aacounts.
- Organize travel/MICE agent month and industry rates for slow months.
- Assists with the development and implementation of promotions, both internal and external.
- Creating a focus on attracting new business.
- Attending and contributing to the weekly RevMax meeting.
- Updating and owning the sales strategy & sales plan with the General Manager and the Global Team (Sales and Revenue).
- Updating and owning the month end report (“GM Monthly report”).
- Review and approves any special negotiated rates by signing the contract (WHS, G&E, Consortia, TMCs).
- Provides positive and efficient leadership to ensure maximum revenue potential.
- Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives.
- Participates in sales calls with members of sales team (Cluster sales calls and G&E calls) to acquire new business and/or close on business.
- Develop and send together with the Cluster Sales team informative press releases to targeted lists highlighting all activities and promotions.
- Responsible for the training of staff.
- Follow and promote hotel standards with guests, co-workers.
- Evaluates and drives the hotel’s participation in the various sales channels, Market Sales, Event Booking Centres, electronic lead channels, etc.
- Monitors all day to day activities of direct reports.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence, wholesale agreements).
- Handles their local market performances.

**What you will find**:

- Day-to-day operational advantages such as transport to the hotel, accommodation support, meals at the staff canteen during shift.
- Excellent working environment with a great, committed, and cohesive team to be part of and comfortable office with daylight and Es Vedra views.
- Career growth opportunities internally and internationally within a fast-growing lifestyle brand.
- Innovative tools to help you and your colleagues perform their work.
- Part of Destination by Hyatt.

**The person we are looking for, must have the following qualities**:

- High degree of commercial awareness and be able to understand links between sales and profit with excellent sales and negotiation skills.
- Good business sense and the ability to motivate and lead a team.
- Willing to travel nationally and internationally to represent the hotels of the company.
- Customer care, organized, meticulous, cohesiveness, carrying, adjustable, open-minded, committed and creative.
- Elegant grooming standards applicable to a lifestyle luxury hotel brand.
- Fluent in English, good level of Spanish, any other language will be considered a plus.
- 5 to 6 years experience in the sales and marketing or related professional area. And min three years experience in a senior sales role.
- 3-year degree in Business Administration, Hotel and Restaurant Management, or MBA.
- Driving license, EU Citizenship.