Product Manager

**Product Manager - Gift Card Platforms
- Join a customer-obsessed technology business at the heart of Australia’s largest retailer
- Lead our product strategy to scale our Gift Card platforms businessPermanent role with true working from home flexibility

**About Us**

Wpay is a retail payments platform designed for retailers. Our end-to-end solution will deliver seamless payments, administrative efficiencies and deeper customer engagement and understanding for businesses. We’re building beyond payments - offering retail merchants a comprehensive, customisable, one-stop digital platform for creating and managing commerce experiences to help business flow.

We’re backed by Australia’s largest retail group - with over 1.3 billion transactions processed yearly, we’re Australia’s largest non-bank payments platform. The platform is built to evolve and continually deliver richer retail experiences. We’re always looking for committed, talented people who want to help create better experiences for businesses and customers.

Together we can create Australia's leading buying, selling, saving and giving experiences every day.

**About the Role**

We are looking for a Product Manager to lead our product strategy to scale our Gift Card platforms business and enable multiple sales channels across our B2B, B2C and external partner integrations. In this role, you will play an integral part and support the Senior Product Manager in defining a unified direction across all Gift Card competences - from sales across eCom partner channels, through to the external Distribution network, and post-purchase capabilities and experiences.

**What You'll Do
- Develop and deliver on 12-month product roadmaps, quarterly objectives that align with Wpay’s vision, product strategy and key results for squads, ensuring alignment with the business vision and strategic roadmap.
- Oversee the squads that deliver the product including end to end planning, initiative delivery from ideation to launch and management of risks, whilst collaborating across multiple stakeholders and technology teams.
- Understand customer needs through research, market analysis, data, and customer feedback, and maintaining a high level plan and efficient prioritisation of the roadmap to balance product capability, regulatory and compliance, technical debt and commercial trade-offs.
- Facilitate communication and reporting to leadership teams on the product agenda and prioritisation of product initiatives.Work with vendors and partners to enable desired product outcomes; supporting merchant / client enablement through integration with the platform.

**What You’ll Bring
- +5 years of Product Management (Growing and Scaling) experience, with a proven track record of managing Product Roadmaps, and incremental Customer, Business and Technology benefits.
- Knowledge of common agile product management, testing and analytics tools (JIRA, Confluence, Digital analytics platforms, etc)
- Customer-first mindset, innovative thinking and demonstrated problem-solving skills.
- Demonstrated experience managing and leading teams, influencing and leading at all levels within the organisation
- Excellent organisational and time management skills, along with solid written and verbal communication/presentation skills.Good understanding of gift card processing including product catalogues, gift card order and activation, fulfilment processing, and swaggers to document APIs are all highly desirable skills.

**What You'll Experience
- Team discounts across our range of Woolworths Group brands and a robust rewards program.
- A global business with endless career possibilities around every corner and across every discipline.
- A progressive and flexible ‘work from anywhere' policy that allows you to harmonise work, life and your wellbeing.
- Parental Leave provisions and various leave types, including but not limited to Study Leave and Sports Representation Leave.A range of programs to help you prioritise and manage your well-being, including 24/7 access to the Sonder app.

**Joining the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to