Senior Sales Engineer

hace 2 semanas

Madrid, España UiPath A tiempo completo

Overview:
We see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset. It acts like a compass for us. We are fast, immersed, humble and bold. And that’s not just words on the walls.

Eliminating time-consuming tasks means people get to do more of what they love. It’s an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement.

We make software robots, so people don’t have to be robots. Would you like to be part of this journey?

Your mission: will advise and guide a wide variety of customers, ensuring they introduce UiPath products successfully, adopt it widely and continually driving business value from UiPath.

What you'll do at UiPath:

- Support end-to-end sales activities & create strong value propositions
- Empathize with every aspect of the customer experience, putting customers’ needs first
- Work with cross functional teams to ensure delivery of strong RFx’s, contextualized demos and powerful POCs
- Address client concerns around technical capabilities, information security, and platform architecture pre and post sales process
- Maintain high levels of customer engagement (including on site meetings) with a focus on customer satisfaction and loyalty
- Conduct workshops, trainings, business reviews and proactively suggest solutions to common customer challenges
- Engage in product release cycles to promote new releases and provide feedback on the product roadmap internally
- Continually identify and develop new uses for UiPath that drive adoption and that align to customers’ business needs and strategic goals
- Proactively spot and correct any issues that could affect customer satisfaction or retention
- Coach customers to be product experts and train their teams on UiPath best practices so they become increasingly self sufficient
- Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers

What you'll bring to the team:

- 3+ years relevant work experience in a customer-facing, account management or strategic consulting organization
- Solid technical background with hands on experience in digital technologies (having a technical background is highly beneficial for the role)
- Experience in Testing, Process Mining and Task mining tools is a plus as well as datamining and BI
- Results-oriented and outcome-based mindset
- Excellent verbal and written communication skills
- Strong analytical skills and problem-solving mindset
- Self-motivated, proactive approach with innovative ideas to inspire customer loyalty and adoption
- Strong communication and interpersonal skills with proven experience building strong internal and external relationships
- Diplomacy, tact, and poise under pressure when working through customer issues
- Team player attitude with the ability to work in a fast-paced environment
- Fluent written and spoken English & Spanish is mandatory - Portuguese is a high plus

LI-CD3

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