Client Market Data Support

hace 1 semana

Madrid, España TRM International A tiempo completo

**TRM-International **is delighted to be hiring for a leading **FinTech** organisation which specialises in **the **trading and financial markets. Our search is for a **Market Data Support Specialist **who embraces challenges and has the ability to thrive in the fast-paced environment associated with global financial markets.

This is an attractive opportunity for you as a Market Data Client Supportto integrate into a leading and established organisation. The opportunity will allow for long-term career progression alongside a technical team.

**Your Opportunity as a Market Data Support Specialist**:

- As a Market Data Customer Service Agent, you will play a crucial role in ensuring clients receive exceptional support and assistance with their market data needs.
- You will be responsible for ensuring that all incidents are resolved and communicated internally across the engineering teams and the customer base.

**As a Market Data Support Specialist, it is essential to Demonstrate**:

- Experience as part of a service/support team within the Financial Market or IT industry.
- Strong Excel skills (including formulas and pivot tables).
- Strong ticket management skills.
- Data entry for onboarding data sets for customers.
- Degree-level education.

**Other Advantageous Skills**:

- Experience in generating key KPIs and presenting findings to senior management.
- Any Linux or Windows skills to assist with troubleshooting issues.
- Monitoring and troubleshooting systems.
- ITIL knowledge/qualifications.
- Any experience with electronic trading platforms in Fixed Income or Foreign Exchange.

**Your offer as a Market Data Support Specialist**:

- Generous bonus
- Pension scheme
- Working alongside industry experts

This is a perfect opportunity for you to join an established, well-recognised company and utilise your skills to make a difference in the workplace and ultimately take your career to the next level.

**Salary**: 20,000.00€ - 30,000.00€ per year

Ability to commute/relocate:

- Madrid, Madrid provincia: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you have technical experience? e.g ticket management
- Do you have experience with Market Data?
- Do you have experience with providing client / customer support?

Work Location: One location

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