Director, Quality, Risk

hace 2 semanas

Barcelona, España Dow Jones A tiempo completo

**Job Description**:
As a Director, Quality, you will oversee, mentor and develop a highly skilled global team responsible for maintaining the timeliness, accuracy and completeness of key Risk & Compliance content and capabilities. You will collaborate with a talented team of colleagues in product, technology and customer service. You will report to the Vice President, Risk & Compliance Content Strategy & Quality.

You Will:

- Oversee a global team of talented quality analysts.
- Provide clear and timely feedback to team members on their performance.
- Inspire and develop your team to maximize their potential and ensure the best content and capabilities possible.
- Ensure the delivery across Objective and Key Results to meet commitments to internal and external clients.
- Lead innovation to bring constant improvements to our workflows and data offering in an extremely dynamic environment
- Work with internal partners to ensure the continued evolution of our workflows and tools through automation.
- Maintain the big picture perspective as you deal with daily work priorities to help reinforce the tasks that are important and subsequently refocus attention on the broader team/organization goals
- Ensure your team understands customer needs and requirements to maintain effective quality processes.
- Establish and maintain relationships with R&C Operations teams to provide direction and guidance of quality standards while successfully identifying, communicating, and correcting deviations
- Provide thought leadership internally and externally on company data and data quality.
- Handle multiple high priority tasks, spot challenges early on and be solution oriented, making the right decisions using an analytical approach.

You Have:

- A deep knowledge of quality processes and its importance to Dow Jones customers.
- A minimum of 3 years of experience in a leadership role managing relevant B2B-related content, including a global quality team.
- Fluent in written and spoken English.
- Experience explaining products, data or processes to clients and handling complex customer queries.
- Experience overseeing data quality assurance processes.
- An openness to different views and options and appreciation of team diversity.

Business Area: PIB - DATA STRATEGY

Job Category: Data/Content Group

Union Status:
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 36468

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