IT Support Service and Corporate Manager

**Eurovision Services is looking for an IT Support Service and Corporate Manager to join the Global Operations & Engineering team at our technology hub in Madrid, Spain.**

**PRINCIPAL RESPONSIBILITIES OF THIS POSITION**

In this role as IT Support Service and Corporate Manager, you will:

- Manage information technology and computer systems ensuring they are aligned with the organization's goals and objectives.
- Plan, organize, control, and evaluate IT and Infrastructure operations.
- Oversee the day-to-day operations of IT staff and provide guidance, support, and ongoing professional development.
- Conduct routine evaluations of network and data security, identifying and addressing any vulnerabilities or risks.
- Identify opportunities to improve and optimize IT systems, processes, and infrastructure.
- Lead and coordinate large IT projects, including the design and deployment of new systems and services.
- Coordinate with internal stakeholders and external vendors or service providers to ensure the smooth delivery of IT services.
- Develop and implement IT policies and procedures to ensure the security, integrity, and availability of data and systems.
- Stay abreast of the latest trends and advancements in technology and recommend strategies for improving IT infrastructure and systems.
- Assist in budget planning and management for IT-related expenses.
- Ensure compliance with relevant regulations, standards, and best practices.
- Provide training and support to end users, enabling them to effectively utilize IT systems and tools.

**YOUR SKILLS AND EXPERIENCE**
- Experience managing and overseeing all IT Support Services within an organization.
- Experience managing the service desk function, ensuring prompt and effective resolution of technical issues and incidents.
- Experience managing and maintaining networking infrastructure, including LAN, WAN, and VPN.
- Experience developing and implementing IT policies and procedures to ensure the security and integrity of all IT systems and data.
- Proficient in server administration, including configuration, maintenance, and troubleshooting.
- Team-player, able to work with cross-functional teams to identify and implement technological solutions that meet business needs.
- Interest in the latest trends and advancements in technology, and ability to recommend strategies for improving IT infrastructure and systems.
- Leadership skills to be able to mentor and guide a team of IT professionals.
- Good communication skills to liaise between internal stakeholders and external vendors or service providers.

**ADDED VALUE**

Additional experience in the following areas would be a bonus:

- Working with geographically distributed and international teams (our headquarters are located in Switzerland).
- French language knowledge.

**_ Perhaps you are missing some of the listed skills and required experience, but you are self-motivated and eager to learn? Then we still want to meet you _**

**ONCE ON BOARD YOU WILL**
- Be part of an outstanding multi-cultural and international team.
- Occasionally travel to our headquarters in Switzerland for workshops and training.
- Enjoy our technology hub, designed to foster a culture of sharing, openness and creativity.

**EDUCATION**

University degree in Computer Science, Software Engineering, Telecommunications Engineering or similar degree (Master or Bachelor).

**BENEFITS AND PERKS**
- Competitive salary and benefits.
- 28 working days of vacation for all employees.
- A flexible 40-hour working week for work-life balance.
- Recognition bonus system.
- Personal incentive plan.
- Private health insurance.
- Company pension fund.
- Ticket restaurant card.
- Public transport card.
- Sponsored gym membership
- Choose your own laptop backpack.
- Start-up culture but with a consolidated business behind it.
- A multi-cultural environment, made up of a dynamic and international team.
- Enjoy long-term stable employment.

**ABOUT EUROVISION SERVICES**

Great events don't happen by accident. Event organisers, media organisations and sport federations need adaptable, end-to-end solutions to produce, distribute and personalise content for the right audiences, at the right time, in the right format.

We aim to be the first-choice media services provider to customers by providing new, better and different ways to simply, efficiently and seamlessly access and deliver content and services.

Our service portfolio is designed to offer the agility and ability to enhance and adapt content to the needs of all digital platforms. But what really sets us apart is that we see the bigger picture.

We are in a unique position to understand the needs and challenges our customers face. That’s why we guarantee to maximise their content value while leaving them free to focus on every other aspect of running the most successful event possible.

We are Eurovision Services. We deliver excellence in everything we do, to leave others free to focus on what real