Head of Internal Communications Emea

Full-time

Employee Status: Regular

Role Type: Hybrid

Department: Human Resources

Schedule: Full Time

**Company Description**:
**Company Description**

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.

We have 20,000 people operating across 44 countries. By investing in our people, technology and innovation, we can help transform businesses, help communities prosper, enable more people to feel included in the financial opportunities that should be available to them, and help people to thrive. We're looking for inspired employees that want to make an impact on people and business.

**Why us?**

No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives. As a team, we’re committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works. We like to strike a balance between how much time we spend on work and how much we keep for ourselves. And Experian Turkey is a Great Place To Work certified company

**This role is flexible on location within in EMEA**

Purpose

This role leads Internal Communications for Experian’s EMEA & APAC region as part of the talent, culture & communications team in the HR Function. EMEA & APAC comprises multiple countries spread across all time zones within the region.

The role will be responsible for creating and executing an effective internal communications and engagement strategy. The communication strategy will help our 4500+ employees within EMEA & APAC connect with our purpose and business strategy. It supports the EMEA & APAC CEO, in understanding and driving engagement for all our employees.

This role requires the ability to think strategically, understand the business, see the bigger picture, and transform complex information and ideas into personal and compelling stories, using creative approaches. This will be achieved through the development and implementation of highly inspiring and creative campaigns and introducing fresh approaches to delivering internal communications. You will be able to use storytelling to bring the strategic communications themes to life.

The role will partner closely with many stakeholders. These include the EMEA & APAC Human Resources team and local Internal Communication team members both in the Markets and the GDCs to build inspiring stories that link our business transformation agenda with our culture, engagement and CSR priorities. The role will also liaise with the regional Marketing Director to ensure external and internal communication plans (including PR and Events) and content are aligned.

The role will work closely with the CEO for EMEA & APAC to translate the vision and strategy for the region into inspiring and compelling messages. The ability to work with senior stakeholders is therefore an essential element of the role.

Essential

**Responsibilities**:

- Develop tailored communications to support our people leaders in the delivery of strategic messages through a bespoke channel mix.
- Build a regional events and communications plan, aligned with the business cycle and HR activity and proactively identify opportunities (key events, activities etc.) to bring to life our key business priorities and initiatives.
- Ensure close alignment with global and local communications teams and planning, as well as the regional external communications efforts and themes.
- Work closely with colleagues from across the business to develop plans and content for integrated communications, setting-up and co-ordinating multi-disciplinary project teams where appropriate to make sure that communications efforts are relevant, consistent and driven for maximum impact.
- Produce high quality and compelling content and business news stories.
- Develop and implement creative communications using a mix of channels and approaches.
- Partner with the Head of Talent, Culture and Communication to act as the lead for regional CSR strategy and activities, leveraging global and local initiatives
- Continually review and develop our internal communications channels, finding new and innovative ways to connect and engage with a multi-country audience.
- Provide communications advice and support to senior leaders and key business initiatives.
- Partner with HR, senior leaders and project teams to develop and deliver integrated communication strategies that bring our priorities and projects to life and showcase our priority culture & engagement initiatives.
- Set and report on effective communication metrics and measures to ensure we are meeting the objectives set out in our strategy and to communicate the performan