Customer Service Support Agents

hace 3 días

Barcelona, España City Job Offers A tiempo completo

**Interested in new technologies? Customer Service Job in Barcelona (German speakers)**

Are you looking for new challenges? Do you need a change? If you have a passion for technology, this is your chance to work for the leaders in this industry #wearehiring We offer you an exciting position with great work environment and career opportunities in sunny Barcelona.

**German speaking Customer Service Representative for IT company in Barcelona**

**The company**:
Welcome to one of the largest IT companies in the world. Play with the big names in technology, digital marketing, online advertising and social media.

**The role**:
As an English speaker Customer Service Agent you will be the first contact for the clients for any request or query they might have. Your mission is to deliver a premium customer experience to build long-lasting relationships.

**Your opportunity**:
Join an international team of open-minded, sociable and proactive people who are people orientated and have a keen interest in IT. You will be given the chance to forge a career abroad working for a company based in the center of Barcelona.

**This is your new job in Barcelona if**
- You are proficient in German (spoken and written)
- You are open to learn and know everything about new technologies
- You have strong communications skills
- You are a music or tech lover
- You are good with people and have an excellent remote understanding of your customer mindset

**If you have technical background or experience in customer service, you are the one

**Your day to day at work**:

- Try to solve the issue at the first contact, and clear any doubt
- Provide technical support, troubleshooting for most common products
- Keep updated the database with customer information
- Proactively maintain your knowledge on product and processes

**Keywords to success**:

- Self-motivated
- Team player
- Empathy

**The benefits**:

- Full-time and long term contract
- Competitive salary + bonus
- Initial and continuous training
- Loan program and discounts
- Professional development and career progression within the company
- Relocation bonus for international #cityjobbers coming from abroad

This role would be suitable for those interested in new technologies and an international environment. Take this chance and be part of the success of a great brand. True opportunities are waiting for #cityjobbers willing to make a move to a dynamic team in your beloved Barcelona.

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