Store Assistant Manager

NOW HIRING
- Open Availability Preferred
- All Shifts - Works Opposite Manager
- Previous Leadership Experience a Plus
- Full Time

Assistant Store Manager - $17.00 per hour

CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America

**Position Description**:
**Responsibilities**:
**Customer Service & Store Environment**:

- Greet and assist customers in a friendly and professional manner.
- Resolve customer complaints and concerns promptly and efficiently.
- Ensure the store maintains a clean, safe, and organized environment always.
- Monitor customer service standards to ensure a positive shopping experience.

**Staff Management**:

- Assist in recruiting, training, and onboarding new employees.
- Delegate tasks and oversee the daily activities of store associates.
- Provide guidance, coaching, and performance feedback to team members.
- Maintain staff schedules and ensure proper coverage during peak hours.

**Operations & Inventory Control**:

- Assist in managing inventory levels, including stock ordering, receiving, and shelving.
- Conduct regular stock checks to maintain optimal inventory levels.
- Ensure proper handling of products, including rotation of stock, quality control, and reducing waste.
- Monitor and enforce adherence to store policies and procedures.

**Sales & Financial Performance**:

- Help drive sales by promoting store products and services.
- Assist in achieving and exceeding store sales goals and targets.
- Monitor daily cash handling, sales transactions, and reconcile cash registers.
- Support the Store Manager in managing the store budgets, controlling expenses, and ensuring profitability.

**Health & Safety Compliance**:

- Ensure store operations comply with health, safety, and legal regulations.
- Conduct regular store inspections to identify potential hazards and address them immediately.
- Support safety initiatives, including emergency preparedness and security protocols.

**Reporting & Administration**:

- Assist with administrative tasks, including payroll, staffing reports, and inventory records.
- Prepare reports for the Store Manager related to daily sales, inventory, and store performance.
- Maintain accurate documentation on store operations, including employee records.

**Qualifications**:

- Minimum of 2 years of experience in retail or convenience store management, with at least 1 year in a supervisory role.
- High school diploma or equivalent required; associate or bachelors degree in business or a related field is a plus.

**Skills & Abilities**:

- Strong leadership abilities with a focus on team building, training, and motivation.
- Excellent interpersonal and communication skills, with a commitment to delivering exceptional customer service.
- Ability to handle difficult situations with a calm and solutions-focused approach.
- Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment.
- Willingness to work flexible hours, including evenings, weekends, and holidays, as required by the store's operating schedule.

**Reports To**:

- Store Manager / Territory Manager

**Physical Requirements and Work Environment**:

- Be able to stand extended periods (up to 8 hours) during shifts.
- Capable of lifting boxes and products, maximum 50 lbs., frequently 10-25 lbs., and carrying items across the store.
- Ability to bend, squat, and reach for products on shelves, both high and low. Ability to climb a ladder as needed.
- Must be able to walk throughout the store and between departments regularly.
- Ability to handle cash, operate registers, and bag items efficiently.
- Must be comfortable with repetitive tasks such as scanning items, restocking, and organizing products.
- Able to work in cold environments, including freezers and refrigerators, when restocking products.
- The role requires mental focus and stamina to perform physical tasks consistently and efficiently throughout the shift.
- Seasonal snow removal, as needed.
- Ability to handle emergency situations.
- Ability to work alone.
- The physical requirements and work environment described here are representative of those that must be met or encountered by an employee to successfully perform the essential functions of this job.**Benefits**

We offer a competitive benefit package for full-time team members that includes health insurance, vacation, holiday pay, 401K with employer match and more. Our part-time team members are eligible for 401k with employer match and paid holidays and may also be eligible for health insurance.

**_
Equal Employment Opportunity_**
- CrossAmerica Partners (or its subsidiaries and related entities) contract with employment service organization