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Nocturnal Monitoring Station Operator
hace 4 semanas
**Do you have experience in customer service? Would you like to grow professionally in a Top Employer leading company in Europe? Then this offer is for you**
**Securitas Direct**is the European security market leader serving more than 4 million people. We foster a dynamic working environment, in an inclusive environment where we guarantee equal opportunities.
We are currently looking for **customer service teleoperators with English** to join our team for our **Alarm Reception Centre** in our offices in **Cornellà de Llobregat (Barcelona)**.
**Your duties**:
Tend to alarm alerts from our **English and Spanish**-speaking customers and distinguish between a real emergency and a false alarm. This allows us to carry out the protocols and procedures established for their correct management while giving a satisfactory response in the most efficient way to our customers
**Are you interested? read on**
**We offer**:
- a stable position with an indefinite contract
- **NOCTURNAL shift**
- 35hour week: 00:00 a 07:00h
- 37,5hour week: 19:30 a 03:00h
- Competitive salary
- Incentives for reaching monthly objectives
- second language bonus and nocturnal shift bonus.
**W**hat are we looking for?**
People with a native or **advanced level of English + Spanish** with experience of at least 6 months as a customer service, with extensive communication skills,, high problem-solving capacity, good stress management and clear customer orientation. Desire and motivation are essential
**Do you think this offer defines you? Do you want to be one of our great team? Sign up, we are waiting for you
