Senior Process Owner Digital

**Group presentation**

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs.
**Who we are**

TK Elevator (TKE) is a global leader in vertical transportation and urban mobility. We provide engineering that keeps the world moving, from design to installation and maintenance on any brand of elevators, escalators, walkways, lifts, passenger boarding bridges, stairlifts, platform lifts and home elevators - any place and any time. With our digital solutions like AGILE and the IoT platform, MAX, there are no longer any limits to urban mobility. TK Elevator became independent following its separation from the thyssenkrupp group in 2020. The company achieved sales of €9.3 billion in fiscal year 2023/2024. With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally, we are moved by what moves people. TKE - Move Beyond.
**What we expect**

We are seeking a **Process Owner (d/f/m)** to co-drive our digital governance and processes on a global scale. This key role involves driving strategic governance initiatives, aligning diverse stakeholder needs across regions, and ensuring adherence to digital governance standards and objectives within our global structure. This position requires a deep understanding of digital governance, alongside strong collaborative skills to engage with both technical and business-oriented stakeholders.

- **End-to-End Governance Ownership**: Driving established and operative governance frameworks as a strong owner. Ensure governance policies are reflecting organizational priorities. Ensure compliance with execution in balance with the nature of a fast-paced environment is met.
- **Portfolio Management**: Ensure TKEs portfolio across digital and data products is prioritized and aligned with global and local organizations. Be a strong advocate to always start at the user (Service technician, customer or end user) and focus on business value creation. Enable business success by balancing local needs with global capacities.
- **Continuous Improvement**: Promote a culture of continuous improvement, regularly assessing and refining governance processes to enhance efficiency, and digital business value creation.
- **Definition of Standards**: Define, document, and communicate governance policies in collaboration with stakeholders. Maintain a governance framework, ensuring policies are actionable, relevant, and aligned with organizational priorities.
- **Stakeholder Engagement and Communication**: Serve as the main point of contact for global stakeholders across business units, IT, security, regulatory bodies, and suppliers to align on governance requirements, priorities, and value delivery. Manage stakeholder expectations, ensuring governance goals are well-communicated and implemented.
- **Collaboration with your peers**: Partner with Product Owners and other peer groups to ensure excellence in product delivery and business value creation. Act as a go-to person for your peer group.
- **Performance Tracking and Reporting**: Establish and monitor key performance indicators (KPIs). Report progress, insights, and outcomes to stakeholders, using data to refine the governance strategy as necessary.

**Who we are looking for**

- **Education**: Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
- **Experience**:

- 5+ years in digital governance, process management, or a similar role, ideally in a global organization.
- Proven experience in managing governance frameworks and working with both technical and business teams.
- Background in digital transformation, connectivity solutions, or IoT in the industrial or building automation sector.

- **Skills**:

- Strong understanding of governance principles with a focus on strategic decision-making.
- Excellent communication skills, capable of balancing technical and non-technical language for diverse audiences.
- Experience with Agile methodologies, policy management tools, and collaboration platforms like JIRA and Confluence or Azure DevOps.
- Familiarity with global compliance standards, including data protection regulations and cybersecurity standards.
- Strong decision-making abilities, with an emphasis on stakeholder alignment and strategic vision.
- Highly collaborative with excellent organizational and interpersonal skills.
- Ability to work in a fast-paced, global environment, managing multiple priorities and adapting to shifting requirements.
- Willingness to learn fast, continuously improve, and uphold high ethical standards.

- **Language**:

- Proficient English communication skills, both written and spoke