Dedicated Support Engineer

hace 1 semana

Las TablasMadrid, España Agile Content A tiempo completo

We are look for a **3rd level support engineer** to work on a video streaming project. Join us in **shaping the future of TV**

**Location** : customer location near Las Tablas - Madrid.

**Main responsibilities include**:

- Troubleshooting issues in.NET C# and SQL Server.
- Development of workarounds mainly through queries in SQL Server, respecting the SLA.
- Proactive performance analysis of C# and SQL Server code.
- Deal with the development team (in Brazil) with the analysis made in the production when necessary.

**For being successfull in this role, you must have**:

- Bachelor’s in computer science or similar.
- Knowledge in.Net C#
- Familiar with SQL Server.
- C1 Spanish + B2 English level or equivalent.
- This position requires to have a valid working permit and having availability to work on site at our customer´s office on a hybrid model.

**It would be great if you also have experience in**:

- Database administration with SQL Server, MongoDB, Couchbase or Oracle.
- Analyse.Net memory dumps (in Windows or Linux environments).
- Experience with GIT.
- Familiar with Azure environments.
- Familiar with Agile Methodologies and Jira.
- Familiar with TV Technologies (Streaming, DRM).
- Portuguese language skills.

**Why join Agile Content?**

**Thrilling Projects**: Dive into exciting projects and products, surrounded by talented individuals and real technological challenges. There's never a dull moment
**Impactful Innovation** : Your family and friends will see the outcomes of your job. How terrific is that
**Global Connections** : Connect with some of the coolest brands and leading companies worldwide. Collaborate with diverse teams and expand your professional network.
**Work-Life Flexibility**: We believe in the importance of work-life balance. Enjoy flexibility in terms of location and working hours to ensure harmony between your personal and professional life.
**Cultural Diversity**: Experience a multicultural environment where colleagues come from different nationalities, cultures, and backgrounds. Embrace diversity and learn from each other.
**Continuous Learning** : Empowerment is at the core of our culture. Engage in ongoing learning through industry events and summits. Stay updated with the latest trends and expand your knowledge.

**We offer**:
**Flexible Compensation Program** : Tailor your compensation & benefits to meet your needs and preferences.
- **Schedule Flexibility** : Adapt your working hours to suit your lifestyle and personal commitments.

**Birthday Off**: Take a well-deserved day off to celebrate your special day.
- ️ **Recharge 4 Fridays per year**: Every quarter, indulge in a day dedicated to recharging yourself.

**Extra Days Off**: Celebrate work anniversaries with extra time off to relax and unwind.

**Referral Bonus Program** : Earn rewards by referring talented individuals to join our team.

️ **Free English Lessons**: Enhance your language skills with complimentary English lessons.
- At Agile Content, we are committed to fostering a diverse, equitable, and inclusive workplace. We celebrate diversity and are dedicated to creating an environment where everyone can thrive. We encourage all individuals from all backgrounds and identities to apply_

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