Program Assistant, Cross-program Experience

Overview:
Are you interested in joining a dynamic and international team of professionals to transform education? IE University's **Business School**is looking for an **Program Assistant, Cross-Program Experience**to join its team

**Why IE University?**

With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.

**Our Purpose**

At IE University, we foster positive change through education, research, and innovation.

As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.

Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.

**The Cross-Program Experience Team** at IE Business School manages some of the most exciting opportunities for nearly 1.000 master’s program students during their time at IE: international exchange programs, Dual Degree programs, optional “microjourney” certifications that add to students’ learning, and a variety of special Business School-wide networking and awards events that quickly become highlights of the IE experience.

The CPX Assistant role is fundamental not only in key behind-the-scenes tasks, but also in the delivery of these unique experiences to the different student audiences. Therefore, the role provides a unique opportunity to contribute to back-office processes and student-facing experiences.

**Our People**

At IE we are:

- People-driven
- Change Builders
- Autonomy Enthusiasts
- Communication Enthusiasts
- Knowledge Champions

We are looking for a person to join a full-time position in **Madrid - María de Molina**

**Responsibilities**:
**Your role as a Program Assistant, Cross-Program Experience - Business School will involve**:
**Event & Initiative Support**

Help plan and deliver student events and initiatives, such as:

- Short exchange program activities
- Community-building and social events
- Student honors ceremonies
- Networking events
- “Microjourneys” and new projects

Tasks include:

- Coordinating event details with the Associate Director and other teams
- Booking campus spaces and arranging facilities/tech support
- Managing service providers (venues, catering, technicians, etc.)
- Handling invoices, payments, and budget tracking
- Ensuring proper participant data management

**Student Communication**

Assist in CPX communication with students by:

- In-person support at CPX-led events
- Preparing newsletter announcements
- Responding to basic student inquiries and requests
- Managing FAQs and event-related questions received in CPX mailboxes

**Administrative Support**
- Coordinate payments, travel, and provider arrangements
- Update and maintain student mobility and dual degree student data
- Collect and share student feedback (surveys, focus groups)
- Manage office supplies, printing, and inventory

Qualifications:
**To thrive in this role, you should possess the following qualifications**:

- Bachelor’s Degree.
- Advanced level of both English and Spanish, with good verbal and written communication skills.
- Excellent organizational skills, strong attention to detail, and proven ability to interface with different types of stakeholders (students, staff, external providers, etc.)
- Proficiency in Microsoft Office: Excel, Teams, PowerPoint, Word.
- Strong desire to work in a multicultural environment, interact with students, and provide outstanding customer service.
- Ability to manage resources effectively and establish priorities.

Unleash your full potential and make an impact. The next move is yours
- At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process._