Empleos actuales relacionados con Implementation Manager with German - Barcelona - Colt Technology Services
-
Implementation Manager with German
hace 2 días
Barcelona, España Colt Technology Services A tiempo completoColt provides network, voice and data center services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. LI-DNI The main scope of the role is to monitor and coordinate high revenue orders during the entire delivery lifecycle, ensuring that orders progress at all...
-
German-Speaking Partner Implementation Leader
hace 1 semana
Barcelona, España Perk A tiempo completoA tech-driven company is seeking a Partner Implementation Manager fluent in English and German to serve as the main point of contact for service partners. The role involves leading training initiatives, managing project portfolios, and ensuring customer satisfaction. The ideal candidate will have over 5 years of relevant experience in service consulting or...
-
Partner Implementation Manager
hace 1 semana
Barcelona, España Perk A tiempo completoJoin to apply for the Partner Implementation Manager (German Speaker) role at Perk .5 days ago Be among the first 25 applicants.About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings...
-
DACH Implementation Project Manager
hace 1 semana
Barcelona, España Kantox A tiempo completoAt Kantox, we are looking for an experienced Implementation Project Manager to make a real impact on our clients' success and join our growing Implementation team. As our sales presence in the DACH region expands rapidly, this role is key to ensuring our new German-speaking clients have a world-class onboarding experience.
-
Partner Implementation Manager
hace 4 días
Barcelona, España Perk A tiempo completoJoin to apply for the Partner Implementation Manager (German Speaker) role at Perk . 5 days ago Be among the first 25 applicants. About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel...
-
Barcelona, España Factorial A tiempo completoHello At Factorial, we are looking for aPayroll Implementation Consultant/Project Manager (DATEV)for the German market. If you are passionate about payroll, technical implementations, and making complex solutions work seamlessly for partners and clients, this is your chance to make a real impact Ready to be part of the challenge?You will manage partner...
-
Project Manager/saas Implementation
hace 2 días
Barcelona, España TalentTECH A tiempo completo**Project Manager/Engagement Manager/Implementation Project Manager/ Implementation Consultant/Functional Consultant/Delivery Manager/Delivery Consultant - SaaS** My client is a growing software implementation and consulting company and they are a key partner of a leading AI-driven HR software vendor with $400M in funding and support for their rapid growth....
-
DACH Implementation Project Manager
hace 1 semana
Barcelona, España Kantox A tiempo completoAt Kantox, we are looking for an experienced Implementation Project Manager to make a real impact on our clients' success and join our growing Implementation team. As our sales presence in the DACH region expands rapidly, this role is key to ensuring our new German-speaking clients have a world-class onboarding experience.This is a full-time, individual...
-
Barcelona, Barcelona, España Factorial A tiempo completoHello At Factorial, we are looking for aPayroll Implementation Consultant/Project Manager (DATEV)for the German market. If you are passionate about payroll, technical implementations, and making complex solutions work seamlessly for partners and clients, this is your chance to make a real impact Ready to be part of the challenge?You will manage partner...
-
Trilingual Account Manager with German
hace 1 semana
Barcelona, España Talingual A tiempo completo**Location**: Barcelona, Spain **Role**: Trilingual Account Manager (German, English + another language) **Salary**: €32,000 gross per year **Hours**: 40 hrs/week, Monday to Friday, 9:00-17:00 **The Company** Our client is an international company within the entertainment and hobby sector. They are well established in the industry and known for creating...
Implementation Manager with German
hace 2 semanas
Colt provides network, voice and data center services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
LI-DNI
The main scope of the role is to support and lead the delivery of services for Platinum Partner. During the delivery process it is expected that customers are kept up to date on the progress of their orders through daily communications.
The ultimate goal of this role is to provide a consistent customer experience aligned with the targets defined by the business for Order Management.
**Responsibilities**:
- Ensures that customer promise times are met within set timescales and to agreed standards.
- Provides additional specialized order management function to support COLT's day to day business on Platinum Partner accounts including order tracking and delivery co-ordination.
- Provides additional support to Service Managers/Account directors and attends periodical service reviews with customers.
- Manages daily updates to customer on all services.
- Achieves service delivery internal KPIs/targets.
- Achieve gross MRR (Gross Monthly Recurring Revenue) for new installations (monthly targets).
- Undertakes process gap analysis to find potential areas of improvement, enhancement and/or process re-engineering and implementing these improvements.
- Enhances process efficiency and makes quality improvements through six sigma projects or other tools.
- Proactively reviews personal workload to ensure that duties which impact a customer’s experience are prioritized - discusses issues with manager and agrees how to resolve. Plans how to deal with peaks and troughs in workload, balances a range of sometimes conflicting priorities and tasks, makes good use of spare capacity in resources.
- Drives action to improve the way they work and the outcomes they deliver, working with their manager and colleagues to resolve issues/make change - always retaining responsibility for seeing tasks through to resolution
- Demonstrates initiative by taking on tasks/activities that benefit the customer, business or team, without being prompted or seeking permission
- Regularly requests feedback on individual and team performance - using this feedback to drive personal / team development through personal coaching and team guidance
- Continually identifies areas where they can add value to the business, raising these suggestions with their manager and implementing agreed actions
- Gets to know team members personally (regardless of where they work) and uses knowledge of others to build a higher performing team
- Attempts to resolve conflict within the team and subsequently improve overall performance
- Praises and recognizes the efforts of others publicly, with the intention of motivating individuals to continuously improve
**Required Skills and Experience**:
- Excellent communication skills (verbally and in writing)
- **Native or high level of German and English**. Other languages a bonus.
- Good customer facing skills with a customer centric attitude.
- Ability to communicate effectively with customers and colleagues of multi-national and multi-cultural nature.
- Resilient and self-motivated being able to work both individually or in a team.
- Ideally have customer service background and experience.
- Good technological background on technologies like Transmission, Ethernet, IP & Voice
- Good knowledge of telecommunications and preferably colt products.
- Able to work well under pressure and meet deadlines.
- Demonstrate ability to operate effectively in a highly complex matrix organization.
- Good knowledge of MS Office products (Excel, Word, Outlook)
**What we offer**:
Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. The company supports diversity and inclusion in the workplace and has signed Diversity Charter.
In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognizes the importance of a work life balance.
**Some benefit examples are**:
- Relaxed dress code
- Two days annually to spend on volunteering opportunities
- 39 hours working week and additional days off as per Colt own collective bargaining agreement
- Benefit package that includes life insurance, private health insurance and pension plan. In addition flexible benefits scheme
- Lunch vouchers or childcare vouchers
- Access to a virtual business school for on-going learning
- Business mentoring
- International environment with employees from more than 35 different nationalities
- Internal Inclusion & Diversity Networks
