Senior System Engineer

hace 2 días

Sant Cugat del Vallès, España Omega CRM A tiempo completo

**Omega CRM Consulting is looking for a Senior System Engineer that would like to collaborate with one of the top global pharmaceutical companies.**:
Accountabilities:

- Compliance documentation
- Coordinating and scheduling backup/recovery &
- Performing Disaster Recovery Testing
- System maintenance and upgrade
- Audit trail monitoring
- Small enhancements/configuration changes to software
- Coordinating software management
- Interfacing/Coordinate with multiple areas of the business and IT (Functional Areas & Infrastructure)
- Collecting & Processing Demands from Business Users
- Performing Incident & Problem Management
- Performing Change Management
- Working with IT Infrastructure to remediate replace migrate or decommission legacy systems or infrastructure items
- Decommissioning (Retiring) systems
- Coordinating System Archiving

Experience / Skills
- 3+ years working as System Lead or Similar
- Understanding and experience working with Hardware, software, networking and databases.
- Proven work experience in an IT technical support or similar role
- Experience working in a regulated environment is a plus
- Experience working in a multicultural diverse environment
- Must have demonstrated understanding and experience with Infrastructure topics such as databases, servers, cloud systems, networking etc.
- A demonstrated understanding of Operational Excellence ITIL v3.0 or higher Fundamentals Certification
- Must have excellent communication skills both written & verbal
- Must be able to work successfully on a team
- Must have Excellent English speaking, reading & writing skills
- other languages such as German, Spanish a plus
- must be able to present information effectively

**What do We offer**
- Permanent contract.
- Flexible Schedule. We make it easy. Balance your professional and personal life.
- Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
- Home Office.
- Flexible retribution (public transport ticket, Ticket restaurant,).
- Health insurance.
- OMEGA in action. Our commitment to a better society is not just an intention.

**About us**

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data - all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people - guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

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