Phone Retention Operator

hace 1 día

Madrid, España Securitas Direct España S.A.U A tiempo completo

**ENGLISH (Spanish below)**

**At Securitas Direct, we are looking for dynamic individuals with a strong desire to grow professionally and financially to join our Commercial Retention Department (Phone Retention).**

If you’re a people person, enjoy interacting with customers, have an **advanced level of English and Spanish** (no certification is necessary) and want to develop your career at the leading alarm company in Spain**this is the place for you**

**What will my responsibilities be?**

From our office in **Pozuelo de Alarcón**,** you will contact customers to detect their needs and provide a solution to their service cancellation requests, always focusing on their well-being and safety.

**What do we offer?**
- Permanent contract with Securitas Direct from day one
- Paid and continuous training
- Fixed base salary + **uncapped performance-based bonuses**:

- Second language bonus
- Excellent opportunities for professional growth
- A 30-hour workweek, Monday to Friday, with morning or afternoon shifts

If you want to be part of our team, don’t hesitate to apply**At Securitas Direct, we’re waiting for you**

**SPANISH**

En **Securitas Direct**buscamos personas dinámicas y con deseos de crecer profesional y económicamente para incorporarlas al Departamento Comercial de **Retención Telefónica.**

Si tienes don de gentes, te gusta el trato con clientes, hablas inglés fluido y quieres desarrollarte laboralmente en la empresa líder de alarmas en Españaeste es tu lugar

**¿Cuáles serán mis funciones?**

Desde nuestra sede de **Pozuelo de Alarcón**, emitirás y recibirás llamadas de clientes para ofrecer soluciones a sus solicitudes de cancelación de servicio, siempre adaptándonos a sus necesidades, bienestar y seguridad

**¿Qué ofrecemos?**
- Contrato indefinido con Securitas Direct desde el primer día
- Formación remunerada y continua
- Salario base fijo + cobro de **variable por objetivos sin techo**:

- Plus de idioma
- Grandes posibilidades de crecimiento profesional
- Jornada de 30 horas semanales de lunes a viernes, en horario de mañana o tarde

**Si deseas formar parte de nuestro equipo, no te lo piensesEn Securitas Direct te estamos esperando

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