Principal Organisation Effectiveness

**What you’ll do**:
**Role title: Organization Design and Effectiveness Principal**
**Function: _VOIS HR**
**Department: Organization Effectiveness**
**Reports to: Head of HR, India Centre & Technology**
**Location: Multiple Locations (UK, India, Egypt, Romania, Hungary, Spain)**

**Role purpose**:As an Organization Design & Effectiveness Manager, you will develop and recommend macro-operating models and organization structures across _VOIS, partnering with the business on strategic priorities and transformations to ensure _VOIS is effectively organized to deliver its strategy. This role also aims to create an environment that enables our employees to reach their full potential and ensures our customers receive the highest level of service.

**Key accountabilities and decision ownership**:

- Diagnose, design, deliver and monitor prioritised organization design initiatives across _VOIS, often crossing multiple functions, business units and geographies.
- Lead end to end OD project delivery tailored to specific business needs, ensuring that designs are attainable and effective ways of working are established within required timelines.
- Embody a strategic organization design and effectiveness partner to advise, steer, coach and amicably challenge business leaders and senior HR decision makers, whilst providing options and recommended solutions to aid decision making
- Lead and manage organisational effectiveness and transformational projects
- Develop best practice organizational effectiveness frameworks / tools to be used during organization, operating model and sourcing model review studies in close collaboration with Group OE.
- Act as guardian of key org related KPIs (span, layer, management ratio, EC / OpEx, etc)
- Lead monthly and annual headcount & employment cost budgeting & governance activities for the respective centre and service line including monthly reporting
- Job evaluation for respective centre and service line
- End to end change management for respective organization design projects

**Key performance indicators**:

- Delivery of OE projects to high standards
- Adherence to centre & service line headcount budgets / targets
- OE metrics - Spans, Layers & Management Ratio etc.

**Who you are**:
**Core competencies, knowledge and experience**:

- 5 years of OE experience in large complex organisations, ideally management consulting experience
- Impact and influence - ability to influence senior leaders working across the organisation both _VOIS & Vodafone group
- Coaching - ability to coach and work collaboratively with business and HR colleagues
- Strong analytical skills and strategic thinking - credibility in expertise
- Strong communication skills - verbal and written
- Strong project management skills

**Must have technical / professional qualifications**:

- Bachelor’s degree, Masters level degree - ideal
- 10+ years of experience with minimum 5 years in organization effectiveness

**Not a perfect fit?**:
**What's in it for you**:
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

**Who we are**:
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

Together we can.

LiHybrid

REF: 256767