Director of Operations

hace 1 semana

Eivissa, España Sunset Hospitality Group A tiempo completo

Manage the performance of the restaurants focusing on delivering the highest quality and brand service standards to constantly meet and exceed customer expectations.
- Reviews and analyzes sales, compares them, finds reasons for increase or decrease and writes a report with an action plan on how to improve.
- Completes daily, weekly & monthly schedule of tasks, activities, programs and initiatives.
- Increases sales by setting Local Stores Marketing Plan in coordination with the Marketing department and assists in its execution.
- Sets a challenge for the team to increase sales through guests’ satisfaction and building customer loyalty.
- Monitors the P&L of each store and makes sure that financials are well managed.
- Encourages and pushes the sales for all items sold in the C
- Reviews all training records, ensures that all units have the proper training materials and plans an annual training calendar.
- Coordinate with the training department to ensure that all managers & staff are trained to the required standards, providing appropriate training & development plans for all and ensuring completion.
- Conducts appraisals of managers, regularly meeting with them to set common goals, and delegates’ key tasks to them to maximize their potentials.
- Maintains excellent communications with team members, and healthy relations with his superiors discussing with them any pending issues related to the job.
- Motivating and supporting team members with specific issues or customer complaints
- Manages direct reports and operational issues on a daily basis
- Communicates to his superiors all related reports and necessary documents on a daily basis
- Ideally experience in stand-alone and nightlife venues

**Salary**: 6,000.00€ - 8,300.00€ per month

Ability to commute/relocate:

- Ibiza, Illes Balears provincia: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

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