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Field Service Technician
hace 2 semanas
Sécheron Hasler Group continues the Swiss tradition of more than 140 years in the field of railway technology. We are one of the world's leading suppliers of electrical and electronic safety components and solutions and traction power supply systems for the railway industry, and also offer solutions for renewable energies, DC networks and other industrial systems. The name Sécheron Hasler Group is synonymous worldwide with Swiss quality and represents a leading reference for state-of-the-art products supplied to the market.
With more than 1300 employees worldwide, we are where our customers are, supplying approved products in our customers' countries or markets and providing supply chain and customer services locally. This role's main activities are listed below.
**Requirements**:
We're currently searching for a **Field Service Technician**, with main functions including:
**Customer Service**:
- Ensuring the efficient performance of services delivered to our customers worldwide
- Providing the field activities when requested: supervision of installation, testing, commissioning and training's
- Execute the emergency site interventions
- Making repairs at site or at Sécheron’s facilities
- Execute the audits and maintenance jobs
- Elaboration of technical reports
**Support to Sales and Contract execution**:
- Support to Sales Engineer on substation surveys and permissions to site access
- Make repairing quotations
- Being attentive to identify new business opportunities: sale of spare-parts, repairs, on-site services, modernization's, retrofits, training's and maintenance contracts
**Logistics and stock**:
- Support on the management of stock of spare parts and tools.
- Willing to travel up to 80% of the time
**Requirements**:
- Technical degree in Electrical/Industrial/Mechanical Technician (or Engineering) or related
- Electrical hazards and safety training; Maintenance; Protections and control of electrical equipment
- Experience on installation, testing and commissioning of electrical equipment. Ideally with experience on maintenance and on DC traction substations
- English and French fluent. Any other languages are a plus
- Willing to travel up to 80% of the time
**Benefits**
We have flat hierarchies and direct communication between departments and management levels is encouraged. This allows us to make decisions quickly.
We give our employees full responsibility for their work tasks. All employees are encouraged to take initiative and contribute to the operational excellence of the company, and have ample opportunities to achieve their personal and professional growth goals.
