Retail - Associate Store Leader, Madrid

**Location**: Madrid
- Retail (store team)

**In short**:
This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and commence the journey to bring On’s first store in Spain alive.

As an Associate Store Leader, you will play a pivotal role in driving and supporting retail initiatives to enhance operational excellence within our retail stores. Your responsibilities will include team development and performance management, overseeing inventory management, leading change management efforts, and crafting effective communications. This position offers the opportunity to shape and build our retail landscape, setting a strong foundation for the future.

**Your Mission**:

- Lead the development and management of the Back of House. Ensure optimal stock levels and inventory accuracy by proactively monitoring sell-through rates and product flow strategy in store.
- Oversee all talent-related matters including schedules, time tracking, payroll, absence, conduct, and performance.
- Ensure effective in-store training delivered by the training lead.
- Hire lead advisors and advisors, delivering a strong onboarding process for new hires. Implement development plans for team leads to support their professional growth and performance.
- Implement action plans to maintain high team engagement based on feedback from engagement surveys.
- Ensure smooth transitions by planning visual change-outs in advance and addressing any visual updates for sell through optimization on a daily basis.
- Ensure smooth transportation of products in collaboration with the product operations team.

**Your story**:

- You have 3+ years of relevant work experience in retail and leading teams; experience in the sports industry is a plus.
- You have a proven ability to lead and develop high-performing teams and coordinate cross-functional teams from start to finish.
- You possess an entrepreneurial growth mindset, and you are adept at problem-solving and decision-making in a fast-paced environment.
- You demonstrate excellent communication skills, both verbal and written.
- You speak both English and Spanish fluently.

**About the Team**:
In this role, you will work alongside Retail Operations, Retail Tech, Retail Training, and the global DTC Retail team to elevate store processes and drive operational excellence. Additionally, you will collaborate with store teams to manage and communicate store workload across departments, steer special projects, ensure smooth technical operations, and implement omni-channel opportunities in our retail stores.

**Most lived Spirit in our team**:
**Positive**:
**Positive**:
We’re upbeat, fully living On’s Positive Spirit. The magnetic atmosphere of our stores is unmistakable and we pass that energy on to everybody who walks in. We can see the impact we make - and know what we’re doing it together.
- Jade
- STORE LEADER, ON STORE ZÜRICH

Everyone's very proud to work here. Everyone wants to grow in the company and we always treat each other the way we want to treat our customers. We do everything we can to make sure that we spread that passion. When a customer comes in, we're working to build that relationship right away.

**What we offer**:
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

**What to expect**:
We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street - bringing you into our culture, while helping us learn how you think.
- Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine - it creates that 'Wow' moment.

**Step One**:
**It starts with you...