Cleaning Leading Hand

**About Assetlink**:
Assetlink is an Australian owned facilities services provider, supporting businesses manage their assets across several sectors. We have grown to a workforce of 2500 throughout ANZ. Our people are positive, customer-focused and committed to excellence. We have one of the country’s most diverse and dependable workforces and our people are positive, customer-focused and committed to excellence.

**The Role**:
Fantastic opportunity for experienced **FULL TIME** leading hand cleaning team member to be based at **GASWORKS PLAZA**. You will demonstrate excellent customer service skills, are passionate and have a strong desire to make a difference.

The roster for this role is:

- Saturday & Sunday 8am - 3.36pm
- Monday to Wednesday 6am - 2.06pm

This position is paid in accordance with the **Cleaning Services Award 2020.**

**Role Requirements**:

- You will be supervising and leading a team dedicated to providing award-winning retail customer service. You will be part of the Assetlink team with a key focus on developing a high performing cleaning team, whilst efficiently managing all day to day cleaning operations, including but not limited to; staff training, cleaning service delivery tracking, rostering, auditing and many other day to day operational requirements.

**Responsibilities**
- Supervising the cleaning team members
- Supporting the Client Relationship Manager on staff-related matters.
- Performing administrative functions, such as incident reporting, assisting with staff rosters, etc;
- Meet and exceed contract cleaning requirements.
- Develop and maintain excellent customer relations with the client.
- Understand customer’s security, environmental and safety requirements.
- Following Occupational Health Safety and Environmental policies and procedures.
- Responding to general cleaning, periodical, preventative and emergency incidents or queries.

**To be considered for the position you must have the following**:

- A minimum of 6-12 months of experience in retail/commercial cleaning
- Previous experience supervising a team (preferred)
- Strong understanding of hard floor cleaning practices and related machinery
- Knowledge of cleaning practices, including infection control.
- Excellent communication skills, both written and verbal.
- Ability to give direction and instruction to people.
- Ability to multi-task, be flexible and work under pressure.
- Consistent attention to detail.
- Performing administrative functions, such as incident reporting, assisting with staff rosters, etc;
- Meet and exceed contract cleaning requirements.
- Develop and maintain excellent customer relations with the client.
- Understand customer’s security, environmental and safety requirements.
- Following Occupational Health Safety and Environmental policies and procedures.
- Responding to general cleaning, periodical, preventative and emergency incidents or queries.

**What we offer you**
- Reward and recognition incentives
- Ongoing training and development
- A safe and supportive working environment
- Career development
- A family-oriented culture
- Uniform provided

If you're a highly motivated and enthusiastic individual with a commitment to providing excellent service and would like to be part of a key team, then take your career on a journey with Assetlink and “**Apply** **Now**”
- In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process._

**_Assetlink's Diversity Commitment_