Inbound Sales Representative- Belgium Market

hace 2 semanas

Barcelona, España Webhelp A tiempo completo

**Location**
- Barcelona, Spain**Language**
- French***

**Description**:
**Why join us**

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a** Inbound Sales Representative
- Belgium Market **to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

- Full-time contract, 39 hours/week: Monday - Friday from 09:00 to 18:00
- Competitive salary and performance bonus
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the Webhelp International Mobility Program

**What you’ll experience at Webhelp**

As an **Inbound Sales Representative **in our team, you will:

- Refer non sales /presales enquiries to the right organization
- Manage customers & resellers requests on spare parts by checking spare part id, availability and refer customers /resellers either to the online spare part store or to specialized spare part partners
- Close inbound sales for consumers (not professional) - B2C
- Qualify inbound B2B sales opportunities that require sales negotiation and pass the lead to the store telesales Strong Product /services knowledge (PSG/IPG/ESSN)
- Refer/Transfer Reseller & Retailer/eTailer enquiries to the right organization (Partner Hotline in BCN, etc.)
- Qualify inbound B2B sales opportunities that require sales negotiation and pass the lead to responsible teams (TS or PBMs/ACC Mangers)

**We’ll be a great match if you**:

- Are native or proficient in French, Dutch and English
- Share our values of commitment, unity, integrity, recognition, and WOW
- Are customer service driven
- Are organized / Efficient
- Cross-selling/up-selling
- Are proactive and service attitude
- Have good Selling Skills
- ´Are an IT literate
- Have minimum of 1-year relevant experience
- Hold business level conversations deriving customer need before positioning product & price
- Have high capability to listen to customers
- Are expert to conduct adequate questions to have a comprehensive understanding of customer needs, accounts qualification, customer choice drivers.

**Don’t meet every single requirement?**

**Who we are**

Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

**If this sounds like you, join us at Webhelp**

**Webhelp is an equal-opportunity employer**

RRQ23-004908-1-BELGIUM

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