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Internal Account Manager
hace 2 semanas
Your Role
Internal Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit. They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs. They must identify selling opportunities and assertively act upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross
- and range-selling as well as with new leads. They must uphold Brenntag's core values and focus on customer excellence in all regards every day.
Responsibilities
Customer Business Development
- Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction.
- Identify customer potentials.
- Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager.
- Manage spot business/rush offers, get support from Commercial Assistant when necessary.
- Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management/Product Management for Pricing topics).
- Act as major point of contact to customers in assigned territory in all commercial matters.
- Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand.
New Customer Generation
- Spot opportunities for launching sales projects in cooperation with other departments like Product Management.
- Identify and prioritize prospective customers.
- Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline.
Sales & General Admin
- Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management.
- Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects).
- Update and maintain customer opportunity pipelines and potentials in the CRM system
- Complete sales and revenue-related reporting.
- Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function.
Know-How Management
- Maintain an up-to-date level of product knowledge, e.g., via training.
- Keep up to date with changes and updates in the product portfolio and in the market.
- Keep up to date on feedstock and upstream developments that impact product price movements.
Your Profile
Education and Experience:
- Chemistry or similar training
- Knowledge of the distribution sector of industrial chemical products.
- SAP, Salesforce, Office
- English level B1
Our Offer
At Brenntag Spain we offer you the opportunity to be part of a global leader in the distribution of chemicals and ingredients. As Internal Account Manager, you will play a key role in managing and developing relationships with our customers in a dynamic, professional and collaborative environment.
We offer:
- Permanent contract and job stability in an established company.
- Continuous training and real opportunities for professional development.
- Career plan within an international environment.
- Flexible working hours and the possibility of hybrid work- Competitive salary in line with your experience, with social benefits (restaurant tickets, medical insurance, etc.).- Excellent working environment and corporate culture based on safety, respect and diversity.
Brenntag TA Team
