External Operations Quality Assurance Manager

REQ ID
94902
POSTED
Jul 19, 2025
FUNCTION
Planning
LOCATION
Barcelona Hub, B, ES, 08018
External Operations Quality Assurance Manager
At Coty, we are recruiting an External Operations Quality Assurance Manager to join our office in Barcelona. This role involves 20% of traveling in Europe.
RESPONSIBILITIES
As our External Operations Quality Assurance Manager you are responsible to eensure Third Party Manufacturer compliance to Coty Quality requirements and Cosmetic Regulations, deliver the goals and objectives in accordance with the strategy. Active and coordinate liaison with ExO leaders to understand and support the Business needs. Drive continuous improvement within the organizations and manage and coach direct reports ensuring the processes and growth.
**Your main focus**:
Deploy and reinforce the Quality procedures and strategy to TPMs and improve Quality processes and standards
Ensure Coty Product manufactured at TPMs meet Coty Specification, Quality Protocols and requirements
Assess the level of Quality and Good Manufacturing Practices at TPMs to be compliance with Coty Quality standards and Business needs
Deploy the global TPM Qualification program. Lead TPM QA qualification and onboarding for new TPMs/sites till exit.
Prepare and ensure adherence to the Audit Plan. Audit, coach TPMs and build capability
Monitor and improve TPM performance. Ensure QA Scorecard KPIs (Key performance indicators) are timely reported, analyzed and populated. Collaborates cross functionally in the supply chain to achieve all KPI’s. Drive continuous improvement within ExO organization and TPMs
Ensures on time Product release. Manage New Initiatives ensuring Quality tools and requirements are enforced and available for the finished good release.
Pursue standardization across TPMs and within ExO organization. Liaison between Coty departments (R&D, Marketing, QA, TechPack, ExO Operations and WWP) and TPMs to ensure process for manufacturing a Quality Product are efficient and enforced.
Manage, report and investigate any product nonconformance and complaints. Lead Quality Incident and Alert process, root cause identification and subsequent action plan and follow up. Provide technical support on any Quality and compliance troubleshooting on Coty Products.
Coordinate the direct reports within the pillar/area in scope. Coach and develop the Team. Monitor the workload and performance of the direct reports.
Lead Quality Projects as needed
Maintains and updates Quality Documentation
Change management
Provide timely visibility to Quality Management of any risk, constrain or noncompliance deviation.
Other duties and responsibilities as assigned by the Manager. Management Back up
Proactive GAP analysis and trend identification. Draft strategy to improve Quality goals and TPM performance
Working for Coty means to celebrate and liberate the diversity of beauty. We challenge convention through invention, expanding our horizons to enrich your reality with possibility. We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way.
The team consists of Quality Specialists and Inspectors, and you will work closely together with several departments such as R&D, Initiatives and External Operations Teams. All your colleagues are very experienced in different technical areas and product categories, as well as experienced in Quality processes and GMP standards. Working in the team, you will have the opportunity to learn from others and be part of a community with a great team spirit.
YOU ARE A COTY FIT
You like to manage processes with internal and external stakeholders, creating solutions in quality areas. As a/an experienced ExO QA Manager, you have excellent analytical and problem-solving skills and get your energy from working in a fast-paced, diverse, and international environment. Other than that, you:
A successfully completed technical Bachelor’s degree (4 year) as Chemistry, Biology, Engineering, etc
3 year of Quality Managemnt, supervisory experience
Minimum 10-year experience and deep knowledge of Quality Systems, GMPs, Quality Control and Industrial Processes.
Experienced GMP and process Auditor, strong understanding of GMP/Quality risks
Ability identifies root-cause, recommend options, prioritize and implement appropriate solutions.
Capacity to effectively manage people, programs, and Projects
Strong sense of individual accountability and ownership
Works independently, requiring little supervisory direction
Able to handle large volumes of work and change priorities as needed
Ms Office and SAP knowledge
Backgound in Cosmetic Industry is desired
Fluent written and spoken English skills is a must
OUR BENEFITS
As our ExO QA Manager, some of the benefits you will receive are:
A salary that matches your knowledge and experience
Meal allowance
**Omni working opportunity**: work from home till 50% of time
Life and accident insurance
Medical & Physiotherapy Service
RECRUITMENT PRO