Assistant Program Coordinator

hace 2 días

Barcelona, España Europe SAI Programs A tiempo completo

SAI Programs has been curating transformative study abroad experiences for American university students in Italy since 1995. SAI is seeking to fill the position of Assistant Program Coordinators in Barcelona. This is a full-time position. This position requires some evening and weekend work and availability to assist students with emergencies after-hours.

**Requisites**:

- Excellent communication skills in both English and Spanish
- Legal ability to work in Spain
- Knowledge of U.S. Higher Education systems and study abroad programs
- Passion to work with university students and help them engage with the local culture
- Attention to detail
- Events management experience
- Ability to prioritize
- Ability to problem solve
- Flexibility
- At least 2 years of work experience
- Good customer service skills
- Knowledge of Microsoft Office and Google suite
- Willingness to work some evenings and weekends
- A good knowledge of Madrid a plus
- Have a good knowledge of Barcelona and its cultural resources

**Duties**:

- Assists with logistics for student arrivals and coordinates student orientation (Specific tasks include reserving spaces, creating content, updating presentation, organizing arrival events and tours, etc.)
- Assists in inclusive events according to SAI procedures as required
- Advises and assists students. Issues may include: roommate disputes, homesickness, housing maintenance issues. Staff member must be available to accompany students to doctor appointments, police station and elsewhere as required
- Rotates as emergency contact 24/7 while programs are in session: when in charge of the emergency phone, staff member must be able to respond to emergencies 24/7 and easily get to Barcelona
- Executes SAI Disciplinary Procedures when required
- Assists as needed with programming budgeting and reconciliation according to SAI Accounting Procedures
- Communicates with parents/students before, during, and after the semester according to SAI’s Communication Policy
- Serves as office receptionist and first point of contact
- Manages office, including managing office supply inventory, office classroom rental, etc.
- Assists with housing as required
- Assists with the permit to stay process
- Supports Program Director and Program/Housing Coordinator as needed
- Other duties as assigned

**Office hours**: Monday to Thursday, 10:00am to 6:30pm, Friday 10:00am to 5:00pm. Position open until filled.
**Contract length**: Temporary positions (6 months)
**Start Date**: Mid-October

Only applicants with a CV in English, cover letter and valid EU working documents will be considered.

Application Question(s):

- Do you have excellent communication skills in both English and Spanish? (Written and oral)
- Are you willing to work some evenings and weekends?
- Do you live in or close to Barcelona?

Expected Start Date: 15/10/2024

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