Ict Manager

COMPANY PRESENTATION

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS.

More than 13,000 staff work with UNICEF, with approximately 85 per located in the field in 190 countries. Seven regional offices and over 124 country offices worldwide, 34 national committees, a research centre in Florence, a supply division in Copenhagen, a shared services centre in Budapest and offices in Berlin, Brussels, Seoul and Tokyo, and UNICEF headquarters in New York and Geneva work on helping children survive and thrive, from early childhood through adolescence.
- We employ committed professional to work in our five focus areas: Child Survival and Development, Basic Education and Gender Equality, HIV/AIDS, Child Protection and Policy Advocacy and Partnerships. We also employ staff with expertise in administration and finance, human resources, information technology, supply and logistics as well as external relations and communication. UNICEF's presence in humanitarian crises means that we also seek experts in emergency preparedness and response.
- Interested in becoming a champion for every child? Learn more about what we look for and what we offer.

Find in-depth information on careers with UNICEF and related cinfo's support on cinfo.ch:

- UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

And we never give up.

**For every child,**
**_a connected world_**
- The overarching strategic goal of UNICEF's Information and Communication Technology Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programmes globally through innovative technology-enabled solutions.
- The Humanitarian cash Operations and Programme Ecosystem (HOPE) is UNICEF's Management Information System (MIS) for managing all humanitarian cash transfers (HCTs). The system has enabled access to humanitarian cash transfers in 13 countries for over 300 million USD directly delivered to crisis-affected families. Since its launch in 2021, the tool has been used to safely store and manage the personal data of over 1 million people.
- The HOPE team is part of the Humanitarian Cash Transfer (HCT) Unit within the Social Policy and Social Protection - Programme Group. The HOPE system is jointly owned by the HCT Unit and the Information Technology and Communications Division.
- The ICT Manager (HOPE) will play a pivotal role in operationalizing UNICEF's HOPE system by leading the technical design, development, testing, deployment (CI/CD), security, maintenance and support effort across the ecosystem. The position will work closely with the HOPE business team, third party consulting teams, and the various teams in the Information Communication Technology Division (ICTD).
- This post will be in ICTD Digital Core, Solution Centre and Support section, based in Valencia, Spain. The post will be reporting to the Chief Digital Tools and Platforms and will have a matrix reporting line to the Programme Group HOPE Beneficiary Data Manager.

**How can you make a difference?**
- The goal of the position is to provide efficient, innovative, user-friendly, cost effective, and fit-for-purpose business solutions to the country offices as identified by UNICEF's HCT unit. This includes proving guidance and oversight of deliverables developed by consultants and third party vendors.

**Organizational collaboration**
- Engage with stakeholders, including Business Units in HQ and Country Offices, ICTD Platform Services, Solution Center Services and Field colleagues to effectively advise and implement best in class solutions to meet stakeholder needs
- Create collaborative technical communities with involved parties to find and implement solutions

**Solution delivery and continuous improvement**
- Define and implement solution delivery standards and guidelines, monitor and measure the effectiveness of standards and guidelines and implement a continuous improvement feedback loop
- Control and monitor multiple development streams on the HOPE platform. Oversee the work performed by software development vendors and partners involved in HOPE.
- Oversee, approve and support the HOPE Solution Architect.
- Recommend, implement and manage a well-organized, measurable and consistent DevSecOps lifecycle
- Select and implement the best delivery method and ensure continuous user engagement and effective governance throughout the delivery process. Ensure quality standard and architectural consistency across the various solutions as per relevant ICTD policies and procedures