Noc Technician

**Main functions**:

- User´s support: remote and on-site support. (Connect remotely to other computers in Europe division)
- Microsoft System Administration: basic level.
- Manage Active Directory: create accounts, users, groups, and distribution list.
- Give support outside the Madrid division.
- Experience with ticketing system tools (Manage Engine and Jira)
- Phone support for internal users.
- Incident Management (SLA)
- Acknowledge of an Infrastructure (basic level)
- Responsibilities
User´s support: remote and on-site support. (Connect remotely to other computers in Europe division)
Microsoft System Administration: basic level.
Manage Active Directory: create accounts, users, groups, and distribution list.
Give support outside the Madrid division.
Experience with ticketing system tools (Manage Engine and Jira)
Phone support for internal users.
Incident Management (SLA)
Acknowledge of an Infrastructure (basic level)
- Qualifications
Title in system administration and network.
Acknowledge of an Infrastructure (Switches, Routers, Servers, Workstation, and Printers)
Acknowledge of microcomputing.
Medium English Level.
Availability to give On-duty support and overtime.
Time flexibility