Customer Success Intern

hace 7 días

Madrid, España Grupo Binternational A tiempo completo

**DoGood, Be the Change**

At DoGood, we're not just a SaaS platform; we're a catalyst for positive change in the corporate world. Our mission is to empower employees to align with their company's purpose and contribute to the achievement of its sustainable goals. Our app helps people make more sustainable choices in their work, while learning & inspiring others, and helps companies showcase the impact that their employees achieve.

**The Role: Customer Success Intern**

We are looking for interns who are passionate about sustainability and are eager to learn and grow in a start-up environment. You'll be part of a team whose mission is to take care of our customers and generate renewals, upselling and cross-selling, by understanding their sustainable goals and strategies, adapting our service to their needs and helping them make the most of our product.

Challenge accepted?

**Challenges You'll Tackle**:

- Account Support and Analysis: Work with leading companies to help them achieve their sustainability goals. Design each client's content strategy and oversee all aspects of their sustainability journey.
- Process Optimization: Identify opportunities for efficiency enhancements and strategies to optimize workflows, contributing to the seamless integration of our ESG solutions.
- Cross-functional Collaboration: Work closely with our Product team to bridge the gap between client requirements and platform scalability.

**Our Ideal Match Should Have**:

- Degree in Business Administration, International Business, Environmental Sciences, Economics, Marketing, Advertising, Project Management, or similar.
- High degree of customer orientation
- Proactive mindset
- Correct oral and written expression in Spanish and English.
- Fluent handling and agile learning capacity of digital tools (Google, Slack, Miro,...).
- Authorization to do an internship and live in Spain.

This is a learning opportunity, so we are not looking for a specific experience - we only want you to bring your passion and your can-do attitude

**What's It Like to be a DoGooder?**
- We are purpose driven and take great pride in knowing we contribute to a more sustainable world.
- We believe in ownership & accountability and, in turn, offer all the flexibility you need when it comes to working hours or home office.
- We nurture a collaborative environment where everyone feels free to be themself, speak their mind and bring bold ideas to the table, through dialogue and mutual respect.
- We embrace changes, as they are opportunities to grow. Uncertainty doesn’t scare us, it makes us thrive.

At DoGood, we thrive on diversity. The variety of backgrounds we come from provides us with unique perspectives that spark creativity and innovation. Committed to an inclusive culture, we stand against discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other factor.

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