QA Manager

Full-time
- Contract Type: Permanent
- Directorate: IAG Tech

**Company Description**:
**About IAG Tech**
IAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia.
Brought together in 2019, we are a unique community with a shared vision to deliver Technology Excellence and be recognised as industry leaders in the use of technology.
Our mission is to delight customers, enable employees, accelerate business performance, protect our business and increase shareholder value, through the innovative and agile use of technology and data.

We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximise business outcomes. With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovate and support the Group.

**Our Values**
At IAG Tech we share common values to help us create the right culture to underpin our thriving community:
**Innovation **| we value identifying new ways of using technology to solve business challenges
**Empowerment **| we value giving people the freedom to operate, that they take accountability, and collaborate with colleagues
**Professionalism **| we value having and developing the right knowledge and competency to be able to do our jobs to the best of our ability
**Transparency **| we value honesty and integrity and always share the reality in a manner the business understands
**Agility **| we value responsiveness, speed and flexibility in everything we do
We celebrate when we see great examples of our values in action and challenge each other when we see these values being ignored.

**What you will do**

As a QA Manager, you will oversee all QA Engineers in the organization through QA Leads. Your responsibilities will include:

- Planning and implementing improvements to the QA model.
- Creating documentation for standardized processes.
- Ensuring the test plan is correctly implemented across the organization.
- Creating and communicating dashboard metrics and KPIs to measure the performance of the QA function globally.
- Regularly following up with QA Leads on their status and working with them to ensure quality in their respective products.

**What we expect from you**

QA Manager plays a crucial role in ensuring the quality of software products. You are responsible for overseeing the entire quality assurance process, from planning to implementation. This includes developing QA policies and procedures, managing QA teams, and coordinating with other departments to ensure that quality standards are met.

QA Managers work closely with product managers, solution architects, and technical leads to identify potential issues and implement solutions. They also play a key role in risk management, as they are responsible for identifying and mitigating risks related to software quality.

In addition to technical skills, QA Managers need strong leadership and communication skills. You must be able to effectively manage a team and communicate with various stakeholders, including senior management and internal business clients.

You focus as QA Manager is on strategic planning and coordination, and coordinate them through QA Leads in product teams. You will be responsible for ensuring that quality standards are met across the organization and that QA processes are efficient and effective.
- Strong leadership skills to manage and mentor QA Leads and their teams.
- Extensive experience in quality assurance, including knowledge of QA methodologies and processes.
- Ability to create and implement strategic plans to improve QA processes and procedures.
- Strong communication skills to effectively convey information across different levels of the organization.
- Proficiency in using tools to track and report on key QA metrics.

**How you will work**

As a QA Manager at Iberia, you will oversee the quality assurance process across multiple teams, ensuring that testing strategies align with company standards and objectives. You will be responsible for:

- Methodology
- Agile (Scrum)
- Skills
- Overseeing the implementation of Unit, Integration, Acceptance, and e2e tests following the testing pyramid
- Coordinating performance and load testing efforts
- Guiding synthetic and exploratory/manual testing processes
- Ensuring code quality through tools like Sonar, linter, and library dependency management
- Reviewing and improving CI/CD pipelines
- We value additional skills and experiences, such as side projects, knowledge of other tech stacks, and hidden skills.

**Qualifications**:

- Bachelor's degree in Computer Science, Engineering, or a related field.
- Proven experience in software engineering, with a strong understanding of software development methodologies and practices.
- Excellent communication and