Project Coordinator

**Our story**

At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

**ROLE DESCRIPTION**

The Project Coordinator is responsible for the consistent high-quality support to Alight projects delivery teams.

By ensuring compliance to standards and adoption of the Alight methodology, the Project Coordinator is accountable for monitoring and supporting the Implementation, Program and Project managers across all Alight domains.

Project Coordinators' responsibilities may include (but are not limited to) some of the following:
**RESPONSIBILITIES**
- Support Implementation, Program and Project managers accross domains
- Support the delivery of projects and programs through the adoption of company standard tools and methodology
- Tool set-up, access control and maintenance, e.g: SmartSheet, SharePoint, SalesForce, etc.
- Track and monitor project statuses and follow up outstanding items with the PM
- Ensure all reports and dashboards are updated by the PM in accordance with the reporting deadlines
- Follow up on past-due items with Project, Program Managers and Leadership according to governance
- Maintain a resource forecast in liason with the Regional Resourcing Teams and/or Financial Teams and Porfolio Leads
- Track and monitor project risks, issues, decisions and actions logs and follow up with the Project Managers
- Track and support the change request process with necessary logs and documentation
- Ensure all systems are updated with the required project information including financials, planning, resources, etc.

**ACCOUNTABILITIES**

Support Implementation, Program and Project managers in:

- Ensuring compliance to Alight standards across the projects being delivered
- Ensuring issues are escalated through the appropriate channels for support in resolution and to raise senior management awareness
- Sharing best practice and key learnings to support continuous improvement
- Delivering project reporting and maintaining systems of information in accordance with Alight’s standards

**COMPETENCIES**
- Excellence every day - Demonstrate knowledge of Alight values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way
- Think Forward - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities
- Be real - Take advantage of the opportunities and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results.
- Act now - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement.

**FORMAL EDUCATION & CERTIFICATION**
- Bachelor’s degree

**KNOWLEDGE & EXPERIENCE**
- Background as Project Coordinator/PMO or equivalent (business administration, finances and taxes, quality control, etc.)
- Fluent in English (written, oral). Other languages would be a big plus.
- Excellent verbal and written communication and interpersonal skills.
- Ability to communicate effectively with intermediate and high levels of management
- Experience working for a global organisation with a multi-cultural environment

**DESIRED SKILLS**
- Experience with professional Project Management tools: MS Office, MS Project, SmartSheet or equivalent
- Resourceful, confident under pressure and proven problem-solving skills.
- Preferrable: knowledge of Alight systems, processes, and procedures

**PHYSICAL WORK CONDITIONS**
- Office based with opportunity for remote working

**Our commitment to Diversity and Inclusion**

Alight believes **diversity** **should be visible, valued, and sustained **throughout the organization. And we’re committed to enabling an **inclusive culture of belonging **that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve**.**

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

**Diversity Policy Statement**

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, g