Community Host

Come reimagine hospitality with us as our new super host of our Madrid location **Your mission should you choose to accept it** As our new (to be) superstar barista / community host, you'll be operating mainly in our brand-new coffee and sandwich corner making sure that each guest is having the best possible TSH-experience. Whether you're making the perfect cappuccino or whipping up a tasty to-go sandwich, or just having a chat to make the guest's stay truly unforgettable ― you are at the forefront of our guest facing operation. On top of your daily tasks, you also know your way around the hotel and can point anyone who walks in the door in the right direction. You know everything about the offerings of our Hotel and how to (cross-)sell these to our guests, and it's because of you that everyone who enters our Madrid-location will become a raving fan of TSH instantly **In Case You Don't Know Who We Are**: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. **What You'll Do** - You make sure everyone gets a warm welcome as soon as they walk in; - You'll understand all ingredients on our menu and can help the guest make the perfect selection; - You'll prepare and serve beverages, ranging from simple to elaborate; - You'll be a secret concierge to the city, answering all of your guests' questions about the best places to visit, eat, shop or party; - Tidy home's a happy home. You'll make sure everything is spick and span in all areas and ready for the following shift; - You'll help our guests with any requests that concern the other hotel outlets, being part of our One TSH Team **Who You Are** - You have a flexible, hands-on, motivated and positive approach; - You (ideally) have previous experience working as a barista and/ or in Hospitality; - You love responsibility and handle stressful peak periods like a pro; - You're fluent in English - Know any other languages? The more the merrier - You're hard working, responsible and a "let's do this" mentality - You're a European citizen or legally allowed to work in Spain **What We Offer** - The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future. - On - and off the job training to level up your Barista Skills. - The chance to learn and grow in your role with the potential for future growth within the company. - Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family - A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.