Technical Support Representative

hace 1 semana


Barcelona, España JUJUR A tiempo completo

Position: Dutch Technical Support Representative

Location: Barcelona, Spain

Employment type: Full-time

Remuneration: Base salary

**DUTIES AND RESPONSIBILITIES**:

- Address requests and incidents that demand a higher level of technical expertise
- Advance and close service requests to a satisfactory resolution within the call management system
- Keep customers informed proactively about the status and progress of their requests and resolutions.

**REQUIREMENTS**:

- Native Dutch and near-native English
- Possess outstanding customer service abilities
- Demonstrate a strong understanding of IT, particularly in Signal Path Connectivity, Wireless Networking, Live Music, and Audiovisual products
- Be proficient in both Windows and Mac environments
- 1 year of experience in a customer service role, with a preference for technical support
- Exhibit a deep understanding of excellent customer care practices
- Display responsibility and independence
- Possess effective communication and teamwork skills, along with flexibility and the ability to handle stress.

**OFFER**:

- Excellent remuneration package based on experience, skills and performance
- Dynamic and creative team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential



  • Barcelona, España SpotON Connections A tiempo completo

    As a Technical Support Representative at Dexcom, you will be interacting with patients, parents, caretakers and distributors for people affected by diabetes that use Dexcom products. Your assistance gives the entire family a sense of comfort and ability to move forward with their lives in a positive and productive way. Working in a dynamic environment with...


  • Barcelona, España Emprego ES A tiempo completo

    Take calls on patient inquiries, product/service concerns, and technical issues relating to the company's mobile apps, cloud software and associated hardware. - Access and update patient accounts through computer-based systems. Monitor current procedures to ensure compliance with set standards. Provide technical support and training to patients and...


  • Barcelona, España Elsevier A tiempo completo

    Customer Support Representative (E-Helpdesk) Primary Job Responsibilities - Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues - Customer Centric Mindset, exceed customer expectations by providing best customer service experience - Ownership and knows how to take proactive initiative in solving customer’s issue -...

  • Technical Support Manager

    hace 18 minutos


    Barcelona, España Q-Tech A tiempo completo

    **Descripción** Q-Tech is the leading IT Recruitment Company, and now we are looking for a Technical Support Team Manager As Manager of the Technical Support Team, you will be in charge of the Technical Support department for Spain and France, reporting to the Customer Care Manager. Your main functions will be leading the team, being a representative at...


  • Barcelona, España Avery Dennison A tiempo completo

    Company Description **About Avery Dennison** Avery Dennison is an equal opportunity employer **Job Description**: We have a great opportunity for a **Technical Sales representative** covering our **Spanish** **market** and based ideally **in our site of Barcelona (Spain)**. In this customer focused role, you will: - Provide technical interface between...


  • Barcelona, España Essence Coaching Group A tiempo completo

    Customer Support Representative - Romanian + English Are you a Romanian-speaking professional ready for a dynamic customer support role? We're hiring a Customer Support Representative (Romanian + English) to join our On-Site team. This is a great opportunity to use your language skills to support a major international project. What You'll Do • Deliver...


  • Barcelona, Barcelona, España Essence Coaching Group A tiempo completo

    Customer Support Representative - Romanian + English Are you a Romanian-speaking professional ready for a dynamic customer support role? We're hiring a Customer Support Representative (Romanian + English) to join our On-Site team. This is a great opportunity to use your language skills to support a major international project. What You'll Do • Deliver...


  • Barcelona, España Essence Coaching Group A tiempo completo

    Customer Support Representative - Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We’re looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic, multilingual...


  • Barcelona, España ADP A tiempo completo

    **Global Service Support Representative** **1. Overview**: The **Global** **Service Support **Organization is committed to providing World Class Service to all clients by hiring, developing, and retaining qualified service professionals; by treating each client contact as a service opportunity and by delivering outstanding customer care to client and...


  • Barcelona, España PPG Industries A tiempo completo

    **Technical Service Representative**: **Coatings Packaging**: **Remote work**: **Key Responsibilities** - Attend main trials (mainly without local support) across the entire EMEA region - Previous experience in can-making or engineering - Ability to optimize settings for spray machines for internal spray lacquer - Ensure all trials and plant related...