Manager, Quality, R&c

hace 6 días

Barcelona, España Dow Jones A tiempo completo

Job Description:Manager of a Risk & Compliance Quality team

We are looking for a Manager of a global Risk & Compliance (R&C) Quality team of 9 Quality Analysts. The team is embedded with the various Risk & Compliance research teams to create, maintain and oversee quality standards. The team is also responsible for providing feedback and guidance to ensure process adherence focusing on post
- product quality management.

As Manager of the team you will inspire innovation, introduce quality best practices, manage workload distribution and develop relationships across all leadership levels.

You will report to the Director, Quality.

You Will
- Lead a global team of Quality Analysts and inspire and develop your team to maximize their potential
- Provide clear and timely feedback to team members on their performance
- Maintain the big picture perspective as you deal with daily work priorities to help reinforce the tasks that are important and subsequently refocus attention on the broader team/organization goals
- Ensure your team understands customer needs and requirements to maintain effective quality processes
- Work with other peers in Quality department to ensure best-practices are shared, applied and adopted globally
- Establish and maintain relationships with R&C research teams to provide direction and guidance of quality standards while successfully identifying, communicating, and correcting deviations
- Coordinate project assignments, provide visibility into project status and mitigate its risks to ensure timely delivery
- Oversee definition, measurement and reporting of relevant Quality Control Key Performance Indicators (KPIs)
- Handle multiple high priority tasks and work in collaboration with internal and external partners to ensure task completion

You Have
- Fluency in written and spoken English
- Knowledge of R&C research team operations and processes
- Proficiency in data analysis and problem-solving
- Capability to support and convey change
- An openness to different views and opinions and appreciation of team diversity

Preferred
- Prior people management experience
- Education to degree level

Our Benefits
- Comprehensive Insurance Plans
- Retirement Plans
- Employee Referral Program
- Subscription Discounts
- Fitness Reimbursement Program

Dow Jones, Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Business Area: PIB - DATA STRATEGY

Job Category: Data/Content Group

Req ID: 33432

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