Platform Engineering Lead

Avenida Infante D. Henrique, Lote 320, Edifício IDB Lisbon, 3º Piso, LISBOA, PT, 1800-220; BARCELONA; MADRID; LISBOA; MADRID
- INFORMATION TECHNOLOGY
- 3564
- GO_PT_4.Expert
- Hugo HAMAIDI

**About AXA**

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

**About the entity**

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities

**Where will you be in the organization?**

**The division**

Group Technology Operations (GTO) aims at designing, developing, and operating Global AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service and cost and aligned with business-driven priorities. Its missions can be summarized in four main activities: global product delivery, global product portfolio management, day-to-day operations management, and entities proximity management.

**The department / team**
You will join the Global Service Operations Departement, within Group Technology Operations (GTO) Division.
Our department manages day-to-day IT service delivery for AXA on a global scale, in partnership with Group Operations (GO) Global Products Departments, AXA Entities and our external suppliers, in accordance with GO IT Operations Framework, contract requirements, SLAs (Service Level Agreement) and OLAs (Operational Level Agreements) and Security Instructions.

**About the job**

**Main missions**:
The Tech lead of the Logboard platform is responsible for leading the development and maintenance of the platform to meet the needs of AXA Group Operations.

He coordinates the team of developers to design, develop, and implement projects and improvements, ensuring the platform is secure, scalable, and easily maintainable.

The tech lead understands stakeholders’ requirements and translates them into technical solutions. He also identifies opportunities to optimize and improve the platform’s performance, monitors usage, and identifies potential areas of risk.

Overall, the tech lead provides technical leadership to ensure the platform's success and effectiveness.

**DIMENSION OF ROLE**

**Technical expertise**:

- In-depth technical knowledge of the Elastic Stack (Elasticsearch, Logstash, Kibana) and other relevant technologies used by the Logboard platform.
- Ability to design and implement solutions that meet stakeholder needs and are secure, scalable, and easily maintainable.
- Familiarity with log monitoring and analysis tools, data visualization, and performance monitoring.

**Leadership**:

- Lead a team of developers to implement projects, improvements, and modifications to the platform.
- Provide technical guidance and oversight to ensure that projects are completed on time, within scope, and to the required standard.
- Foster a culture of innovation and continuous improvement within the team.

**Communication**:

- Collaborate effectively with stakeholders (including business analysts, project managers, and other technical teams) to understand requirements and translate them into technical solutions.
- Communicate technical concepts to non-technical stakeholders in a clear and understandable manner.
- Work collaboratively with other teams and individuals to achieve common objectives and resolve cross-functional issues that arise.

**Problem-solving**:

- Proactive identification of potential issues and their resolution, including researching and testing solutions.
- Analyze complex technical problems and provide practical solutions.
- Troubleshoot and debug issues on the platform and propo