Gift Card Account Manager

hace 4 días


Madrid, España lastminute.com A tiempo completo

Company Description Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink". We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. We run our business in 17 languages and 40 countries, with more than 1,500 employees spread across our offices worldwide, developing our own products and services to power the entire traveller journey for millions of people. At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. **Job Description**: **The role** Specifically, he/she will focus on: - Identifying possible prospective partners and organising first meetings; - Working with the Partnership Director to successfully negotiate key deals; - Analysis of KPIs for each partnership and its economics; - Analysis of the B2B, B2B2E and B2B2C Gift card markets (online and offline); - Market and Competitors analysis/ monitoring in each business sector; - Managing day to day relations with partners during the execution of activities; - Management of operational flows of ongoing activities (customer support, content creation, update of features files, codes management etc.); - Management of relations with the different business areas involved on specific projects; (administration, customer support, legal etc.) in order to guarantee the linear execution of the final objective drawn up by each Partner; - Internationalisation of the business with the opening of new markets; **Qualifications**: **Work Experience** - At least 6 years, better if with a strong previous experience in the B2B channel or in the gift card industry **Skills acquired** - MS Office: requires a good level of knowledge. Xls - knowledge and use of pivot tables, graphics and data management abilities; - Powerpoint: implementation of clear and complete presentations with graphics and tables. Presentation skills are also required; - Languages: professional knowledge (spoken and written) of English and French - Basic knowledge of the main KPIs of online marketing and the dynamics of the internet world in general; - Strong written and communication skills; - Good public speaking, negotiation skills and ability to summarise critical points (elevator pitch). **Personal Skills** - Excellent ability to work in team and on short-term objectives (MBO); - Ability to work in a developing environment, and whose dynamics and guidelines can change very quickly; - A proactive attitude and focus on "problem solving" is required, as it is essential to have a spirit of adaptation in order to be able to get the required result; - Ability to manage the own workloads, ensuring in the meantime the daily support to other members of the team or specific tasks received; - Attention to detail and to data analysis; - Willingness to travel (15% of time off-site) Additional Information **What do we offer** - Join a dynamic team in an inclusive-international environment - Get focus time for learning, development and deep work on Friday mornings - Manage your own schedule thanks to the flexible start and end of the working day. Work a shorter working week (36h), of which 4 hours on Friday morning - Work partially or fully remote according to local laws - Benefit from employee discounts on travel - Receive 2 days off per year for the purpose of volunteering


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