Process Improvement Analyst

Hi, we're Fever
We're excited you are checking out this job offer.

We are _the_ leading global live-entertainment discovery tech platform with a clear mission**:to democratize access to culture and entertainment.**

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.

Sounds amazing, right?

**A**bout the team**:
Having many products and countries, we need to make sure everything runs smoothly. As the Operations team, our goal is to help Fever grow, increasing the efficiency in our ways of working and maintaining a best-in-class experience for all our stakeholders. We love testing, launching and executing new projects, and supervise all Operations related topics, from events execution, user and partner operations to all processes and tools.

Within Operations, the Process Improvement team ensures the right workflows are in place to support different areas of the business, while it also promotes a cross-cutting view of the macro processes of the organization and works on initiatives to optimize and automate existing and new processes.

**About the role**:
We are looking for a Process Improvement Analyst who loves to improve efficiency in everything and always finds a way to get things done

This cross-functional role will allow you to interact with numerous areas of the business, understanding their needs and ways of working and giving you the opportunity to learn about how Fever works It will do so through a focus on automating and improving processes.
- Participate in different company-wide projects focused on improving specific processes and areas of the business, mainly through automation of existing and new use-cases
- Have the opportunity to lead projects with coaching from senior members of the team, ensuring it reaches the defined goals, objectives, and timelines
- Lead the necessary analysis for the prioritization and completion of specific improvements, identifying the best solutions in each scenario taking into account different factors
- Identify and implement areas of improvement and work with the teams to get things done
- Collaborate with key stakeholders to identify project requirements, scope, and deliverables
- Perform development and automation efforts within the team, connecting the different Apps to deliver solutions that add value to the organization

**About you**:

- Ability to program scripts in javascript, bash
- Work experience with APIs (Jira, Slack, Google Workspace)
- Work experience with project development at GCP (Google Cloud Platform)
- Analytical and problem-solving skills, with the ability to make data-driven decisions
- Willingness to learn new skills and rapidly start working with existing Apps
- Interpersonal and communication skills
- Fluent in Spanish and English
- Willingness to embrace change and create it We are a fast-growing company and we want you to help us to adapt to these changes

**Desired but not required**:

- Bachelor's degree in Engineering, Business Administration, Data Analytics or related fields
- Specific training in programming or similar
- Familiarity with SQL databases

**Benefits & Perks**
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Madrid
- Home-office friendly
- Health insurance
- Gympass membership
- English Lessons
- Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with

Thank you for considering joining Fever. We cannot wait to learn more about you

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.