UX Researcher

**Your mission**:
As a **UX researcher** on our growing Experience Design team, you’ll help everyone at Fortris get to know the people using our products. You’ll solve the right problems by gaining a deep understanding of the issues our customers and target market faces, and effectively communicate your research findings to our team and relevant stakeholders.

You’ll collaborate with other team members to increase collective knowledge and discover insights into what would make our users’ experience more intuitive, accessible and seamless.

**What you'll do**:

- Plan, conduct and analyse user research at various points of the user journey using appropriate methodology
- Communicate insights to diverse audiences in a compelling way
- Work closely with cross-functional teams to identify and evaluate research topics
- Implement our user research practice including defining the strategy and building up our research toolkit

**What you bring**:

- Fluent English speaker
- 5+ years of UX research experience in the technology sector
- The ability to work autonomously - you take initiative and follow things through without needing to be closely directed
- Experience formulating specific, answerable and practical research questions
- The ability to independently perform all research-related tasks including planning, research, evaluation and iteration
- A diverse toolkit of human factors research and usability methods, with the expertise to select, scale, and adapt them to a variety of investigative, information-gathering and analysis tasks
- Skilled at digesting research findings into laser-sharp insights
- Experience presenting research findings and recommendations to all levels of stakeholders, including executive management
- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
- Experience with agile product development

**Bonus Points**:

- Previously established a research practice in a growing organisation
- Cryptocurrency knowledge
- Experience working with B2B product research

**What we offer**:

- Challenging and exciting projects at an innovative international company that uses cutting-edge tech and Apple equipment
- Collaborative teams and agile multicultural environment
- Competitive salary with flexible compensation plan
- Flexible working hours and hybrid WFH model
- 25 paid vacation days + public holidays
- Private health insurance
- Relocation support
- Amazing office in Málaga city centre
- Free parking provided if needed
- Team building events, learning labs and corporate events
- Ongoing learning and professional development opportunities
- Office perks including games consoles, football table, books; fully stocked kitchen with unlimited coffee, organic fruit, ice-cream, etc

We are the partner that enterprise business comes to when they are seriously considering adding cryptocurrency to their financial infrastructure.

Our team works side by side with clients to customize our digital asset management software to their existing workflows. We transform traditional merchant services into bitcoin payment processing platforms.

As the world changes, we are ready to help you transition to the next step in financial technology.