Order to Cash Supervisor with Native Level of French
hace 2 semanas
Tasks
**As an Order to Cash Supervisor, you will be responsible for**:
\- Ensuring that the team's KPIs/metrics are met
\- Supervising and managing the OTC team, including participating in the recruitment process, conducting performance appraisals, boosting their performance and resolving complaints
\- Gather relevant information about all the OTC processes for reporting to the stakeholders
\- Contribute to the design and implementation of new systems and business process solutions
**Requirements**:
**You're the person we're looking for if**:
\- You have at least 5-6 years of experience in Order to Cash, Billing, AR or Collections and 3 years as a Team leader/Supervisor
\- You speak a native or near-native level of French
\- You have an advanced command of Excel and other Microsoft tools. Any other OTC related software is a plus.
\- You have an University degree
\- You have excellent interpersonal and leadership skills
\- You're flexible, organized, proactive and highly resilient
\- You're a strong team player and strive to improve processes (continuous improvement)
**Benefits**:
**We're offering**:
\- Competitive salary
\- Hybrid work
\- Flexible working hours
\- Health Insurance
\- Meal vouchers
\- Home office allowance
\- Quarterly bonus
\- Free language courses
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