B2b Reservations Internship

hace 2 semanas

Madrid, España Joivy A tiempo completo

**Our Group**

Joivy is the first comprehensive residential platform in Europe offering a wide range of living spaces to its users: coliving, vacation rentals, student housing, multifamily and coworking. We also support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management and marketing strategies.
Joivy has 400 employees, 50 destinations, and 7 countries (Italy, Spain, France, Portugal, UK, Luxembourg and Bulgaria). Joivy combines the unique experience of DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor and Open with the goal of enthusiastically innovating the European residential market. It also includes the brands Joivy Renew, specialized in home renovation and turnkey furniture sales, and Joivy Invest, a Business Unit focused on real estate investments.

About the Role Join our Madrid team as a B2B Reservations Intern.

This 6 month paid internship provides hands-on experience in guest services, operations, and sales. While based in Spain, you will support Joivy clients across Spain, France, Italy, Portugal, and the UK, helping deliver a seamless, VIP-standard experience in multiple markets.

**Key Responsibilities**
- Assist in coordinating with guests and agencies across Spain, France, Italy, Portugal, and the UK.
- Help arrange smooth check-ins and pre-arrival preparations.
- Support collaboration with housekeeping, maintenance, finance, and guest services.
- Assist with billing, payments, and administrative tasks.
- Contribute to delivering VIP service for B2B clients across multiple markets.

**About You**
- Strong communication skills in English; Spanish, French, Italian, or Portuguese are a plus.
- Eager to learn with a proactive, can-do attitude.
- Organized, detail-oriented, and comfortable multitasking.
- Interest in hospitality, guest services, or operations.

**Why Join Us?**
- Be part of a **growing, international company** redefining residential living across Europe.
- Work in a dynamic team environment where your contributions have real impact.
- A paid, 6 month internship in luxury hospitality.
- international exposure across five European markets.
- Real responsibilities with client-facing tasks.
- Mentorship and professional growth opportunities.

Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria.

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