Procurement Operations Analyst
hace 3 días
**Company Description**
**Who We Are**
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 70 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
**About the opportunity**
We are on the lookout for a **Procurement Operations Analyst**to join the **Procurement team** in Glovo, Barcelona office on our journey to always deliver amazing experiences.
As a Global Procurement Operations Analyst, you’ll play an important role in keeping our procurement operations running smoothly. This is an excellent opportunity for someone looking to grow their career in a structured, international setting — no prior procurement experience is required. We’ll provide full training and hands-on guidance to help you succeed.
You’ll join a small but growing team in Barcelona, working closely with colleagues across Europe and beyond. If you’re detail-oriented, eager to learn, and enjoy solving problems while following clear processes, this role is a great entry point into the world of global operations.
- **Transactional Processing**
- Process purchase requisitions and purchase orders in line with company policies and service levels.
- Ensure accuracy, timeliness, and compliance with established guidelines.
- **Customer Support & Problem Solving**
- Serve as a first point of contact for internal teams with procurement-related questions.
- Handle incoming requests via our help desk, providing guidance or escalating issues when needed.
- Support incident and problem management, helping to identify and prevent recurring issues.
- **Continuous Improvement**
- Proactively suggest ideas to make day-to-day processes more efficient.
- Participate in process improvement initiatives and cross-functional projects.
**Qualifications**
**What you need to be successful**
- Strong communication skills in English (other languages are a plus)
- Great attention to detail and a process-oriented mindset.
- A proactive attitude and curiosity to learn new tools and systems.
- A team player who enjoys supporting others and maintaining smooth operations.
- Bachelor’s degree in any field - what matters most is your motivation to grow.
**Nice to have**
- Some familiarity with procurement tools (e.g., SAP Ariba) or customer service systems (e.g., Jira).
**Additional Information**
**What’s in it for you**
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
- Top-notch private health insurance to keep you at your peak.
- Monthly Meal credit to satisfy your cravings
- Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year
- Online therapy and wellbeing benefits to ensure your mental well-being.
- Enhanced parental leave and office-based nursery options.
- Access to professional training and resources to advance your career.
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