Strategy and Commercial Operations Manager

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
**Job Description** Role Purpose**

**Responsibilities**

**Strategy Execution**
- Partners with team to execute the Visa Europe strategy at a cluster /country (Spain, Italy, Turkey, Portugal, Greece, Israel, Cyprus, Malta) level as appropriate, through a cohesive, integrated data-led approach for the short/mid/long-term to drive sustained revenue growth, client retention, regulatory engagement, and Visa industry leadership.
- Works in partnership with the Team and Corporate Strategy Team to build strategic frameworks and content to influence, align with, and adapt functional/divisional strategies and acquisition opportunities.
- Inputs into cluster business planning cycle linking Multi-year Strategic Plans into Annual Operating Plan (AOP) to Quarterly Business Reviews (QBR). This includes ensuring Value-Added Services (VAS), and Commercial Money Movement (CMS) strategy, as well as Go-To-Market (GTM) plans, are fully integrated.
- Supports workstream level execution of cross functional initiatives that are of high strategic impact to business (i.e., market acceleration, GTM initiatives)
- Contributes to identification and capture of new Generative AI use cases in support of business growth and industry evolution.
- Works with Country Managers, Functional teams, and specialized sales teams to develop client and cluster specific business plans and targets aligned to strategy.

**Sales and Commercial Operations**
- Supports Team in proactively managing the overall sales pipeline for the cluster, working with Country Managers, AEs, and BD teams to develop joined up plans which ensures pipeline meets or exceeds targets and data is of high quality to enable key sales analytics e.g., splits by country, by client, by revenue ‘buckets.
- Contributes to a strong sales and performance mindset and culture across the cluster.
- Captures and prioritizes client feedback to inform strategy and commercial priorities.
- May act as a point of contact with the Revenue and Commercial Operations team for sales related queries and analysis.
- Contributes to sales training strategies and supports on the delivery of targeted training priorities for cluster.

**Other responsibilities**

**Client Engagement**
- As and when needed, direct client engagement to support strategy development, RFPs, or wider industry engagement.
- As and when needed, supports Team (in collaboration with RMD and Country Managers) to create the Visa content for Client Councils.

**Governance**
- Responsible for supporting implementation of key cluster governance e.g., cluster leadership meetings (operational and strategic), leadership team offsites and sales pipeline reviews.
- Creates selected content for the cluster Quarterly Business Reviews (QBR) and may assist in the creation of selected content for Monthly Business Reviews (MBR).
- ** Cluster Operations**
- Be responsible for supporting key cluster operational activities e.g., development of selected content for executive visits.
- Reviews and identifies gaps and issues in workforce data.
- Identify opportunities for process improvement/efficiency across business area.

**Performance Insights**
- Supports Team in identifying (set) regional business performance targets (i.e., scorecard) and KPIs for the Region.
- Responsible for being the key customer for the central performance Center of Excellence, specifically validating the data points and insights provided to ensure they meet required quality.
- Responsible for contributing to the development of key performance governance material e.g. QBR.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
**Qualifications**
- Prior experience of 4-5 years in Corporate Strategy / Strategy Consulting
- Excellent presentation skills - both in preparing compelling decks and tell a convincing story
- Demonstrated skills in collaborating with, leading and influencing senior executives
- Proven capacity to be a respected and valued partner at multiple levels within the organization
- Flexibility and ability to adjust on the fly to new demands
- Highly analytical, with ability to synthesize deep quantitative and qualitative analysis for executive audiences
- Experience managing complex strategic initiatives within cross-functional teams
- Commercially focused and a pragmatic self-starter w