Senior Global Client Onboarding Manager

hace 2 semanas

Barcelona, España Blu Selection A tiempo completo

Our client is a rapidly growing international innovation company in the aesthetic sector. For their Global Client Onboarding Department, they are looking for a talented and experienced Global Account Manager who has experience in building strong long-term relationships.

You will be responsible for ensuring a high level of interaction with existing and prospective customers as well as build new processes to scale more efficiently.

**Your responsibilities and impact as a Senior Global Client Onboarding Manager will be**:

- Oversee the onboarding process for new clients (i.e) clinics
- Develop and maintain a comprehensive schedule for implementation and collaborate with the business development team to create appropriate materials for acquiring new clients (i.e) clinics
- Coordinate the implementation of specialized areas and work with commercial operations to establish efficient processes, systems, and anticipate future needs for successful clinic deployment
- Act as a liaison between Consumer BU teams and clinics/surgeons to ensure a seamless onboarding experience and ongoing support and communication as needed.
- Ensure a smooth and organized approach to onboarding new clients (i.e) clinics as we continue to grow rapidly.
- Establish new procedures to facilitate the global expansion
- Collaborate with various cross-functional business units to define their roles in the onboarding of new regions and markets
- Monitor relevant metrics for data-driven decision-making: Conduct market analysis to gain better insights into the customer base and detect trends

**Skills, qualifications, and interests you need to succeed in this role**:

- A Bachelor's degree in Business Administration, Marketing, Management, or relevant field, or equivalent experience.
- Over 8 years of experience working in a global capacity, involving various business units.
- Demonstrated track record of successfully managing multiple international markets.
- Familiarity with global markets and customer-oriented digital strategies and systems
- Ability to establish strong, enduring strategic partnerships.
- Proficiency in business intelligence and Microsoft Office tools.
- Strong presentation and communication abilities.
- Goal-driven and commercially oriented, with a focus on sales and relationship management.
- Patient-centric with a compassionate and empathetic approach to patients and clinics.
- Proven ability to work independently, embrace change, and exhibit cultural competence.

**What´s in it for you?**
- Competitive salary
- Great career perspectives
- Work in an international environment
- Collaborating with internal and external international stakeholders
- Hybrid working model: two from home
- Working hours: 10 am to 7 pm

**Your future company**:
Our customer is part of a fast-expanding global workforce within a well-known medical technology company. This organization is committed to improving patient safety and aesthetic results, primarily concentrating on the breast aesthetics and reconstruction sector. Their extensive range of state-of-the-art silicone gel-filled breast implants is driving a transformation in the femtech industry, thanks to their groundbreaking approach to design, development, manufacturing, and marketing.

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