Apartment Host

Barcelona

We have recently opened our first Hoxton in El Poblenou in the city of Barcelona and we’re looking for a charismatic
**Apartment Host **to join our Events team.

Reporting to the
** Events Ops Manager**, you will be responsible to create and deliver unforgettable experiences for our guests.

This is our 11th Hoxton and the hotel boasts 240 bedrooms of different sizes, a large restaurant and deli shop, a rooftop restaurant and pool, a huge basement events space and The Apartment (our unique meetings & events concept).

**What you’ll do**:

- You’ll be the go-to for all delegates, and you have your own way of helping them with what they need, making them welcome and at ease.
- Ensure our space is set to impress from first light, to close of play, with everything in-between.
- Keep on top of our meeting room maintenance and ensuring all the rooms are set up correctly, with billing and checking in and out for events are smooth.
- Work closely with the rest of the hotel team to ensure you are providing a great experience for our guests, from first contact to when they go and beyond.

**What we’re looking for**:

- Hotel or leisure related experience in a similar role.
- Be fluent in Spanish and English, Catalan will by highly valuable as other additional languages.
- You are the person that knows everyone, and they all know you.
- Nothing is an issue for you, you know what our guests want even before they do.
- Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
- You understand hospitality, it’s in everything you do.
- You pay attention to the details and care about creating great work.
- You’re looking for a place where you can be you; no clones in suits here.
- Passionate about creating memorable experiences for others, be they guests or colleagues.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.

**What's in it for you...**:

- A competitive package and plenty of opportunity for development.
- The opportunity to be part of the Events function for an exciting hospitality concept that is new to Barcelona (and Spain).
- Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we’ll feed you when on shift.
- Great discounts across the entire Ennismore family.
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special) bi-annual parties - we know how to have a good time
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.