Portals Product Lead

hace 5 días

Palma de Mallorca, España OMNIACCESS A tiempo completo

**Description**:
**Location**:
**Job Overview**:
Marlink Group is seeking a dynamic Product Lead to lead the strategy, development, and management of our Portals & Digital Interfaces. The role will be fundamental in driving the execution and growth of Marlink’s digital interfaces, focusing on the customer-facing portals.

**Key Responsibilities**:

- **Portals strategic direction & roadmaps**:

- Define and implement a unified mid & long-term strategy for Marlink’s portals, aligning with the broader organizational goals and vision.
- Take ownership of the portal roadmaps and be accountable for ensuring the delivery and functionality of the portals.
- Ensure the portal strategy supports Marlink’s business objectives, enhancing both user experience and operational efficiency.
- Lead market analysis to identify key trends, competitor benchmarks, and opportunities for innovation in portal functionalities.
- Drive the adoption of the strategy across all the Business Units of the Marlink group.
- **Portals Development & Management Coordination**:

- Oversee end-to-end portal development lifecycle: from concept and design to deployment and post-launch management.
- Lead cross-functional teams including IT or engineering to ensure timely delivery of portal features and enhancements, including the Portal Governance team.
- Prioritize portal initiatives based on business value, customer needs, and technical feasibility, managing timelines and budgets effectively.
- Establish processes for continuous improvement of portal performance, reliability, and usability through rigorous monitoring and analysis.
- **Stakeholder and Business Units Alignment**:

- Act as the primary liaison between Marlink business units, ensuring that portal strategies align with each unit’s goals and challenges.
- Collaborate with internal and cross-functional stakeholders (including Sales, Marketing, or Service Management teams) to ensure portals deliver value to the customers.
- Regularly engage with business unit leaders and key stakeholders to gather feedback, align on priorities, and address any concerns related to portal features, functionality, and accessibility.
- Facilitate feedback loops to drive alignment across various business units.
- **User Experience & Design**:

- Champion a user-centric approach in portal design, ensuring seamless, intuitive, and aesthetically pleasing interfaces.
- Ensure that design best practices are followed in creating responsive, accessible, and high-performance portals across all devices.
- Work closely with UX Lead and Marketing team to ensure that customer journeys are optimized and aligned with Marlink’s branding and business objectives.

**Requirements**:
**Requirements**:

- **Experience**:5+ years of experience in product management or a related field, with at least 3 years managing large-scale digital or SaaS platforms, and/or customer-facing portals.
- **Leadership**: Proven experience leading cross-functional teams and managing senior stakeholders at the director level, and in decision-making positions.
- **Business Acumen**:Ability to bridge technology and business, with a strategic mindset that aligns portal initiatives to company objectives. Data-driven mindset.
- **UX & Design**:Solid understanding of user experience principles, design thinking, and best practices in digital interface design.
- **Communication**: Excellent written and verbal communication skills, with the ability to present complex ideas clearly and concisely to stakeholders.

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