Restaurant Manager

Job Summary:
**Responsibilities**:

- Supervise and coordinate front-of-house staff, including hiring, training, scheduling, and performance management.
- Ensure smooth and efficient operations during service hours, including seating arrangements, table turnover, and customer flow.
- Develop and implement standard operating procedures for guest service, cleanliness, and safety protocols.
- Monitor inventory levels for front-of-house supplies and equipment, and place orders as needed.
- Handle guest inquiries, complaints, and feedback in a professional and timely manner.
- Maintain a clean, organised, and welcoming environment in all front-of-house areas.
- Collaborate with the kitchen and back-of-house staff to ensure seamless communication and service delivery.
- Conduct regular staff meetings and training sessions to reinforce service standards and procedures.
- Manage reservations and seating arrangements to optimise table turnover and guest satisfaction.
- Monitor financial performance metrics, such as revenue, labour costs, and expenses, and implement strategies to improve profitability.
- Ensure compliance with health and safety regulations and alcohol service laws
- Stay informed about industry trends, customer preferences, and competitor activities to identify opportunities for improvement.

Qualifications:

- Proven experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar setting.
- Excellent leadership, communication, and interpersonal skills.
- Strong organisational and multitasking abilities.
- Ability to remain calm and composed in high-pressure situations.
- Knowledge of food and beverage operations, including menu items, ingredients, and preparation methods.
- Familiarity with point-of-sale (POS) systems and restaurant management software.
- Understanding of health and safety regulations and alcohol service laws.
- Flexibility to work evenings, weekends, and holidays as needed.
- Bachelor’s degree in hospitality management or related field (preferred but not required).
- Fluency in Spanish and English is required.

**Benefits**:

- Competitive salary
- Employee discounts on food and drinks
- Opportunities for career advancement

Pay: From 1,600.00€ per month

Work Location: In person